Helpdesk Services definition

Helpdesk Services means maintenance, updates, assistance with e-mail sends, and technical support services that are provided to Client by FocusVision, pursuant to such services being referenced to in the Agreement, if applicable.

Helpdesk Services means the helpdesk services set out in paragraph 2, Part A of Schedule 3;

Helpdesk Services shall have the meaning given to it in clause 9.1;

Examples of Helpdesk Services in a sentence

• If a reported problem is outside the scope of our Helpdesk Services, EFI will notify the customer to that effect and reserves the right, upon the customer’s confirmation, to move forward and to charge the customer at EFI’s then current standard hourly rates for all associated work.

• EFI’s successful response and provision of Helpdesk Services is subject to the customer’s assistance and compliance, including: • At EFI’s reasonable request, the customer will provide EFI with reasonable access to the customer’s personnel and equipment during normal business hours to discuss and assess any problems or requests for assistance.

• If a reported problem is outside the scope of our Helpdesk Services, Zensai will notify the customer to that effect and reserves the right, upon the customer’s confirmation, to move forward and to charge the customer at Zensai’s then current standard hourly ratesfor all associated work.

• Zensai’s successful response and provision of Helpdesk Services is subject to the customer’s assistance and compliance, including: • At Zensai’s reasonable request, the customer will provide Zensai with reasonable access to the customer’s personnel andequipment during normal business hours to discuss and assess any problems or requests for assistance.

• For Support Services, the Customer may upgrade its level of Helpdesk Services during a Subscription Period, but the Customer may not downgrade to a lower service level.

More Definitions of Helpdesk Services

Helpdesk Services means the service desk support of Mint to assist with support related requests.

Helpdesk Services means maintenance, updates, assistance with e-mails sends, and technical support services to be provided to Client by Decrypt during the hours listed in Section 3.2, pursuant to such services being referenced to in the Agreement, if applicable. Helpdesk Services does not mean remediation of Client programming errors and does not include any Helpdesk Services provided outside of business hours, on weekends, or holidays listed in Section 3.2. Further, Helpdesk Services does not include any customizations, adaptations, or modifications to the Proprietary Software to meet Client's requirements.

Helpdesk Services means the Customer support service provided by SDT as set out in the Schedule;

Helpdesk Services means the User support services provided by Company as specified in Schedule B hereto.

Helpdesk Services means maintenance, updates, and standard technical support services that are provided to Client by Forsta as further described in a Sales Order and Documentation.

Helpdesk Services means the technical support services listed in -- Exhibit A that will be available from time to time from XXxxxxxxx.xxx. This suite of services consists of both telephone and web based support services.

Helpdesk Services means the Client support service provided by VSL as set out in the Schedule.