Examples of Hypercare in a sentence
Buyer will provide sufficient access to Buyer’s facilities and systems as necessary to provide Hypercare Services and will supply Hypercare Personnel with office space, access, resources, supplies and support (at Buyer’s expense) consistent with his/her duties in providing Hypercare Services and the scope of such items and services available prior to Separation.
Provide Post Spin Hypercare support services: • Disposition of network and computer assets • Disposition of furniture and miscellaneous equipment; boxing of HR files, ITT logo, posters, etc.
During the Cut-Over Period or Hypercare Period, in lieu of the escalation process in Section 10.2(a) of the Agreement, all issues or Disputes will be subject to the escalation process set forth in Exhibit 1.
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In the event of a Dispute over an extension, the Dispute will handled in accordance with Section 2.3. Upon completion or termination of their Hypercare Service duties, Hypercare Personnel will cease providing Hypercare Services hereunder and relocate to Supplier’s facilities as directed by Supplier.
In the event that a Hypercare Service has not been completed by the end of the Hypercare Period then the parties may mutually agree upon any necessary extensions of the Hypercare Period for up to 2 additional months.
Such Hypercare Services may be provided for up to three months following the Project Statement Effective Date (the “Hypercare Period”).
Hypercare Personnel will remain co-located at the facilities at which they were located at the time of Separation while providing Hypercare Services.
For the remainder of the Hypercare Period, personnel providing Hypercare Services (“Hypercare Personnel”) will be those individually identified prior to Separation or as otherwise requested and agreed by the parties.
Unless otherwise agreed by the parties, the escalation process for issues involving Hypercare Services will be the same as that applicable to Cut-Over Services.