Hypercare definition

Hypercare. Exhibit 1 “IMAC(s)” Exhibit 1
Hypercare means the first 30 days of the Stabilization Period where Contractor will provide local support resources and daily standing touchpoint meetings as needed.
Hypercare means the period of immediate support provided by the Contractor after the solution goes live.

Examples of Hypercare in a sentence

  • Buyer will provide sufficient access to Buyer’s facilities and systems as necessary to provide Hypercare Services and will supply Hypercare Personnel with office space, access, resources, supplies and support (at Buyer’s expense) consistent with his/her duties in providing Hypercare Services and the scope of such items and services available prior to Separation.

  • Provide Post Spin Hypercare support services: • Disposition of network and computer assets • Disposition of furniture and miscellaneous equipment; boxing of HR files, ITT logo, posters, etc.

  • During the Cut-Over Period or Hypercare Period, in lieu of the escalation process in Section 10.2(a) of the Agreement, all issues or Disputes will be subject to the escalation process set forth in Exhibit 1.

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  • In the event of a Dispute over an extension, the Dispute will handled in accordance with Section 2.3. Upon completion or termination of their Hypercare Service duties, Hypercare Personnel will cease providing Hypercare Services hereunder and relocate to Supplier’s facilities as directed by Supplier.

  • In the event that a Hypercare Service has not been completed by the end of the Hypercare Period then the parties may mutually agree upon any necessary extensions of the Hypercare Period for up to 2 additional months.

  • Such Hypercare Services may be provided for up to three months following the Project Statement Effective Date (the “Hypercare Period”).

  • Hypercare Personnel will remain co-located at the facilities at which they were located at the time of Separation while providing Hypercare Services.

  • For the remainder of the Hypercare Period, personnel providing Hypercare Services (“Hypercare Personnel”) will be those individually identified prior to Separation or as otherwise requested and agreed by the parties.

  • Unless otherwise agreed by the parties, the escalation process for issues involving Hypercare Services will be the same as that applicable to Cut-Over Services.


More Definitions of Hypercare

Hypercare means a period of three (3) weeks (or as otherwise specified in the SOW) starting from the Production-ready Date (or such other date as agreed between the Parties) where the LumApps Project Team delivers support to rectify any Defect in the Platform.

Related to Hypercare

  • Respiratory care means the practice of the allied health profession responsible for the direct and

  • Pharmacy care means medications prescribed by a licensed physician and any health-related services considered medically necessary to determine the need or effectiveness of the medications.

  • Dialysis solution means either the commercially available, unopened, sterile solutions whose

  • Palliative care means medical service rendered to reduce or moderate temporarily the intensity of an otherwise stable medical condition, but does not include those medical services ren- dered to diagnose, heal or permanently alleviate or eliminate a medical condition.

  • Database Management System (DBMS) A system of manual procedures and computer programs used to create, store and update the data required to provide Selective Routing and/or Automatic Location Identification for 911 systems. Day: A calendar day unless otherwise specified. Dedicated Transport: UNE transmission path between one of CenturyLink’s Wire Centers or switches and another of CenturyLink’s Wire Centers or switches within the same LATA and State that are dedicated to a particular customer or carrier. Default: A Party’s violation of any material term or condition of the Agreement, or refusal or failure in any material respect to properly perform its obligations under this Agreement, including the failure to make any undisputed payment when due. A Party shall also be deemed in Default upon such Party’s insolvency or the initiation of bankruptcy or receivership proceedings by or against the Party or the failure to obtain or maintain any certification(s) or authorization(s) from the Commission which are necessary or appropriate for a Party to exchange traffic or order any service, facility or arrangement under this Agreement, or notice from the Party that it has ceased doing business in this State or receipt of publicly available information that signifies the Party is no longer doing business in this State.

  • ODMHSAS means the Oklahoma Department of Mental Health and Substance Abuse Services.

  • medical food means a food that is intended for the dietary treatment of a disease or condition for which nutritional requirements are established by medical evaluation and is formulated to be consumed or administered enterally under the direction of a Practitioner.