Incident Management definition

Incident Management means a framework of processes designed to identify, raise, allocate responsibility for, track and close Incidents. Incident Management Log has the meaning given to that expression in Section H9.3 (Incident Management Log).
Incident Management means the management of Incidents by the Operating Company and included in plans and reports produced by the Operating Company as described in more detail in Schedule 2 Scope, Section 7 Network Operations – Disruption Risk Management.
Incident Management means a process to address Incidents and restore service operations with minimum disruption to business operations.

Examples of Incident Management in a sentence

  • For the purposes of clause 8.6(c), personal data breaches will be handled in accordance with section 7 (Customer Data Incident Management and Notification) of this DPA.

  • Incident Management The process for managing the lifecycle of all incidents.

  • Remote Hourly Rate: For unimproved roads (as determined by the Incident Management Team/Host Agency) that exceeds ½ mile from improved roads).


More Definitions of Incident Management

Incident Management means a defined process for logging, recording and resolving incidents. The aim is to restore the Service as quickly as possible. This excludes incidents relating to the data or infrastructure not managed by The Missing Link.
Incident Management means the processing of Incidents.
Incident Management refers to the processing of Faults.
Incident Management means Manx Telecom’s recording of each Incident reported by the Customer, the resulting technical support actions taken to resolve each Incident and communication of such resolution to the Customer;
Incident Management means the process aimed at restoring normal service as quickly as possible minimising any adverse impact on business operations to ensure best possible levels of service quality and availability;
Incident Management means problem resolution processes and procedures by which normal operational service is restored as quickly as possible as determined by the city following a Critical Incident, with the minimum disruption to business operations, so that the highest possible levels of service availability and quality are maintained
Incident Management. System An automated system used to track the status of Incident Records defined and maintained by Service Desk personnel. The Incident Management System is integrated into the overall CMS and SKMS.