Initial Reaction Time definition

Initial Reaction Time means:
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Initial Reaction Time means the defined time between acknowledgement of entry of an Incident and the provision of a qualified response to the Customer. At priority "very high", the time is measured in real time. At all other priorities, the time is measured in business hours between 9am and 6pm local time.
Sample 1Sample 2Sample 3
Initial Reaction Time means the defined time between acknowledgement of entry of an Incident and the provision of a qualified response to the Customer. At priority "very high", the time is measured in real time. At all other priorities, the time is measured in business hours between 9 am and 6pm local time.
Sample 1Sample 2

Examples of Initial Reaction Time in a sentence

  • Low An amount equal to 1.0% of the-then current monthly Subscription Fees for each occasion (not to exceed 3 occurrences) that Asis fails to respond within the appropriate Initial Reaction Time.

  • The impact of increased traffic can be considered local in extent, short term in duration with the overall impact being negative with low significance.

  • CAS Initial Reaction Time (“IRT”) Initial Reaction Time for reactive Incident Ticket-based services can be agreed upon as and only if specified in the applicable Order Form.

  • EMS Ticket PriorityService Level – Initial Reaction Time (based on Service Deliveryhours set forth in 3.1 above)Priority Very High(only applicable for PRD)20 minPriority High2 hoursPriority Medium4 hoursPriority Low1 Business Day Local Time EMS Ticket Priority Very High and High are reserved for EMS Incidents only.

  • Service Levels for Application Management Services can be defined as following- Initial Reaction Time- Solution Time (if agreed in the Order Form)- Service TimeThe specific values for each of the above Service Levels will be specified in the relevant Order Form.

  • CAS Initial Reaction Time (“IRT”) Initial Reaction Time SLA for reactive Ticket based services can be agreed as and only if specified in the applicable Order Form.

  • CAS Service Hours and Service Language Service DeskLanguage: English Availability: 24 x 7 Service DeliverySystems with PRD: English: 24 x 7Systems with NON-PRD: English: 24 x 5, excluding weekends Delivery non-EU only CAS Initial Reaction Time (“IRT”)Initial Reaction Time SLA for reactive Ticket based services can be agreed as and only if specified in the applicable Order Form.

  • Service Levels for CAS SAP FIONEER TECHNICAL OPERATIONS can be defined as following:• Service Times and Service Language• Initial Reaction Time The specific values for each of the Service Levels will apply as defined below in this section or otherwise specified and agreed in the applicable Order Form and will apply based on the definition for Ticket priorities.

  • Again, the physics- informed model performs remarkably and is visually indistinguishable from the histogram.

  • During the three and six months ended June 30, 2014, CI received insurance proceeds of $499 related to the settlement of legal claims [Year 2013 – $501].


More Definitions of Initial Reaction Time

Initial Reaction Time means: Asis will acknowledge the entry of a support case and give a qualified response to the Customer within the defined time; At all other priorities the time is measured in business hours that fall in Asis’ Support Hours
Sample 1
Initial Reaction Time means:o The Customer will acknowledge the entry of a Support Case and give a qualified response to the End Customer within the defined time;o at priority "very high", the time is measured in real time irrespective of the Customer's regular office hours;o at all other priorities, the time is measured in business hours that fall in the Customer's regular office hours.
Sample 1

Related to Initial Reaction Time

  • COMPLETION TIME means the period by ‘date/month’ specified in the ‘Letter of Intent/Award’ or date mutually agreed upon for handing over of the intended scope of work, the erected equipment/plant which are found acceptable by the Engineer, being of required standard and conforming to the specifications of the Contract.

  • Execution Time means the date and time that this Agreement is executed and delivered by the parties hereto.

  • Notification Time means 11:00 a.m., New York time, on a Local Business Day.

  • Termination Time means the time at which the right to exercise Rights shall terminate pursuant to Section 5.1;

  • Closing Press Release has the meaning set forth in Section 5.4(b).

  • Offer Closing Date has the meaning set forth in Section 1.01(f).

  • Transformation time means the time difference between a change of concentration or flow (t0) at the reference point and a system response of 50 per cent of the final reading (t50).

  • Separation Time means the close of business on the tenth Trading Day after the earlier of:

  • Target Completion Date has the meaning given such term in Section 3.3(b).

  • Pre-Closing Straddle Period means the portion of a Straddle Period ending on the Closing Date.

  • Pre-Closing Period means any Tax period ending on or before the Closing Date.

  • SOFR Determination Time means 3:00 p.m. (New York time) on the U.S. Government Securities Business Day, at which time Compounded SOFR is published on the FRBNY’s Website.

  • Merger Closing Date the Closing Date (as defined in the Merger Agreement).

  • New Services Queue Closing Date means each April 30 and October 31 shall be the Queue Closing Date for the New Services Queue comprised of Interconnection Requests, Completed Applications, and Upgrade Requests received during the six-month period ending on such date. New York ISO or NYISO: “New York ISO” or “NYISO” shall mean the New York Independent System Operator, Inc. or any successor thereto.

  • Resolution Time means 1:00 p.m. New York time on the Local Business Day following the date on which the notice of the dispute is given under Paragraph 5.

  • Scheduled operation time means the scheduled operating hours of the System for the month. All planned downtime on the system would be deducted from the total operation time for the month to give the scheduled operation time.

  • Initial Resolution Period As defined in Section 2.03(b).

  • Books Closure Date means the date and time to be determined by the Manager on which the register of Unitholders will be closed for the purpose of determining the entitlements of Unitholders to a Distribution;

  • Project Completion Date means the date on which the Completion Certificate is issued;

  • Valuation Time means the close of business in the city of the Valuation Agent on the Local Business Day before the Valuation Date or date of calculation, as applicable, provided that the calculations of Value and Exposure will be made as of approximately the same time on the same date.

  • Anticipated Closing Date shall have the meaning set forth in Section 1.6(a).

  • Escrow End Date has the meaning specified in the Escrow Agreement.

  • Target Closing Date means three (3) Business Days following receipt of the Approval and Vesting Order, or such other date as the Parties may agree.

  • Post-Closing Period means any taxable period or portion thereof beginning after the Closing Date. If a taxable period begins on or before the Closing Date and ends after the Closing Date, then the portion of the taxable period that begins on the day following the Closing Date shall constitute a Post-Closing Period.

  • Initial Closing Price means the RI Closing Value of a Reference Item on the Strike Date

  • Post-Closing Straddle Period means the portion of a Straddle Period beginning the day after the Closing Date.