Known Virus definition
Known Virus is defined as a virus which has already been identified and a virus definition has been made available by one of the anti-virus services whose technology is used within our EMS, at least thirty (30) minutes before the time the email was processed by the EMS.
Known Virus means a virus that, at the time of receipt of content by the Supplier: (i) a signature has already been made publicly available, for a minimum of one hour for configuration by the Supplier’s third party commercial scanner; and (ii) is included on the Wild List held at http://www.wildlist.org and identified as being “In the Wild” by a minimum of three Wild List participants.
Known Virus means a Virus which has already been identified and a Virus definition has been made available by one of the anti-virus services whose technology is used within Forcepoint’s SaaS Email Security service, at least thirty (30) minutes before the time the email was processed by the SaaS Email Security service. This SLA does not apply to forms of email abuse that are not classified as viruses or malware, such as phishing, adware, spyware and spam. · In the event that Forcepoint identifies a Known Virus but does not stop the infected email, Forcepoint will use commercially reasonable efforts to promptly notify the Subscriber, providing information to enable the Subscriber to identify and delete the Virus-infected email. If such action prevents the infection of the Subscriber’s systems, then the remedy defined in this Section 2.5 shall not apply. Subscriber’s failure to promptly act on such information will also result in the remedy defined in this Section 2.5 being inapplicable. · In the event that one or more Known Viruses in any calendar month passes through the email filtering service undetected and infects the Subscriber’s systems, following a request submitted by the Subscriber in accordance with Section 1 above, Forcepoint will credit the Subscriber with one month’s Service Credit, subject to the Subscriber providing evidence acceptable to Forcepoint that the SaaS Email Security service failed to detect the Known Virus within five (5) working days of the Virus infection. · The Virus Detection SLA for SaaS Email Security will not apply if (a) the Virus was contained inside an email that could not be analyzed by the email filtering service, such as an encrypted email or a password-protected file,
Examples of Known Virus in a sentence
Your systems are deemed to be infected if a Known Virus contained in a Transaction received through the service has been activated within your systems, either automatically or with manual intervention.
In the event that Zscaler detects but does not stop a Known Virus, you agree to cooperate with Zscaler in order to identify and delete the item.
More Definitions of Known Virus
Known Virus means a Virus which has already been identified and a Virus definition has been made available by 1 of the anti-virus services whose technology is used within Forcepoint’s Cloud Email, at least 30 minutes before the time the email was processed by Cloud Email. This SLA does not apply to forms of email abuse that are not classified as viruses or malware, such as phishing, adware, spyware, and spam. • In the event that Forcepoint identifies a Known Virus but does not stop the infected email, Forcepoint will use commercially reasonable efforts to promptly notify the Customer, providing information to enable the Customer to identify and delete the Virus-infected email. If such action prevents the infection of the Customer’s systems, then the remedy defined in this Section 5.5 shall not apply. Customer’s failure to promptly act on such information will also result in the remedy defined in this Section 5.5 being inapplicable. • In the event that 1 or more Known Viruses in any calendar month passes through the email filtering service undetected and infects the Customer’s systems, Customer may be eligible for a Service Credit equal to 1 month, subject to the Customer providing evidence acceptable to Forcepoint that Cloud Email failed to detect the Known Virus within 5 working days of the Virus infection. • The SLA under this Section 5.5 will not apply if (a) the Virus was contained inside an email that could not be analyzed by the email filtering service, such as an encrypted email or a password-protected file, (b) the Virus infection occurred because an email which had been identified as containing a Virus was released by Forcepoint on the request of the Customer, or by the Customer through the email filtering portal, or (c) there is deliberate self-infection by the Customer or its authorized user.
Known Virus means a Virus which has already been identified and a Virus definition has been made available by 1 of the anti-virus services whose technology is used within Forcepoint’s Cloud Web, at least 30 minutes before the time the Web Content was processed by the web filtering service. This SLA does not apply to forms of Web Content abuse that are not classified as viruses or malware, such as phishing, adware, spyware, and spam • In the event that Forcepoint identifies a Known Virus but does not stop the infected Web Content, Forcepoint will use commercially reasonable efforts to promptly notify the Customer, providing information to enable the Customer to identify and delete the Virus-infected Web Content. If such action prevents the infection of the Customer’s systems, then the remedy defined in this Section 6.3 shall not apply. Customer’s failure to promptly act on such information will also result in the remedy defined in this Section 6.3 being inapplicable. • In the event that 1 or more Known Viruses in any calendar month passes through Cloud Web undetected and infects the Customer’s systems, Customer may be eligible for a Service Credit equal to 1 month, subject to the Customer providing evidence that Cloud Web failed to detect the Known Virus within 5 working days of the Virus infection. • The SLA under this Section 6.3 will not apply if (a) the Virus was contained inside Web Content that could not be analyzed by the web security service, such as HTTPS or a password-protected file, (b) the user by-passed the web security service when downloading the Web Content, (c) the Customer configured the Cloud Services to not filter the web content, or (d) there is deliberate self-infection by the Customer or its authorized user.
Known Virus means a Virus which has already been identified and a Virus definition has been made available by one of the anti-virus services whose technology is used within Forcepoint’s SaaS Web Security service, at least thirty (30) minutes before the time the Web Content was processed by the web filtering service. This SLA does not apply to forms of Web Content abuse that are not classified as viruses or malware, such as phishing, adware, spyware and spam. · In the event that Forcepoint identifies a Known Virus but does not stop the infected Web Content, Forcepoint will use commercially reasonable efforts to promptly notify the Subscriber, providing information to enable the Subscriber to identify and delete the Virus-infected Web Content. If such action prevents the infection of the Subscriber’s systems, then the remedy defined in this Section 3.2 shall not apply. Subscriber’s failure to promptly act on such information will also result in the remedy defined in this Section 3.2 being inapplicable. · In the event that one or more Known Viruses in any calendar month passes through the SaaS Web Security service undetected and infects the Subscriber’s systems, following a request submitted by the Subscriber in accordance with Section 1 above, Forcepoint will credit the Subscriber with one month’s Service Credit, subject to the Subscriber providing evidence that the SaaS Web Security service failed to detect the Known Virus within five
Known Virus means a virus that, at the time of receipt of content by the Supplier, a signature has already been made publicly available, for a minimum of one hour for configuration by the Supplier’s third-party commercial scanner.
Known Virus means a Virus which has already been identified and a Virus definition has been made available by one of the anti-virus services whose technology is used within Websense’s SaaS Web Security service, at least thirty (30) minutes before the time the Web Content was processed by the web filtering service. This SLA does not apply to forms of Web Content abuse that are not classified as viruses or malware, such as phishing, adware, spyware and spam • In the event that Websense identifies a Known Virus but does not stop the infected Web Content, Websense will use commercially reasonable efforts to promptly notify the Subscriber, providing information to enable the Subscriber to identify and delete the Virus- infected Web Content. If such action prevents the infection of the Subscriber’s systems then the remedy defined in this Section 3.2 shall not apply. Subscriber’s failure to promptly act on such information will also result in the remedy defined in this Section 3.2 being inapplicable. • In the event that one or more Known Viruses in any calendar month passes through the SaaS Web Security service undetected and infects the Subscriber’s systems, following a request submitted by the Subscriber in accordance with Section 1 above, Websense will credit the Subscriber with one month’s Service Credit, subject to the Subscriber providing evidence that the SaaS Web Security service failed to detect the Known Virus within five (5) working days of the Virus infection. • The Virus Detection SLA for web security will not apply if (a) the Virus was contained inside Web Content that could not be analyzed by the web security service, such as HTTPS or a password-protected file, (b) the user by-passed the web security service when downloading the Web Content, (c) the Subscriber configured the service to not filter the web content, or (d) there is deliberate self-infection by the Subscriber or its authorized user.
Known Virus is defined solely by the provider of anti-virus software that is used for a specific message. Known
Known Virus means a Virus for which at the time of receipt of the content by Symantec: