Maximum Downtime definition

Maximum Downtime. The Maximum Downtime is 1.5% and will be measured per quarter. The Maximum Downtime does not include regular maintenance time needed to secure or improve normal system operation and availability. The latter is part of the general Service Level. User-Helpdesk: Every day between 9:00 a.m. and 4:00 p.m. (CET) except on Saturdays, Sundays and on statutory holidays in Austria. 2nd Level Service Desk Monday to Sunday 24 hours per day. Reaction Time: 4 hours after the report of an incident within the regular time of operation of TIS.
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Maximum Downtime means the total time period of Downtime allowed.
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Examples of Maximum Downtime in a sentence

  • Timely notified Downtimes are subject to the general Services Level and not to the Maximum Downtime threshold pursuant to clause 4.2.

  • The Maximum Downtime does not include regular maintenance time needed to secure or improve normal system operation and availability.

  • Timely notified Downtimes are subject to the general Services Level and not to the Maximum Downtime threshold pursuant to clause 4.3.

  • In order to overcome these concerns, references to the Ohio Medicaid Assessment Study were replaced with references to the “Ohio Family Health Study”.

  • Minimum Service Performance Parameters of contract Maximum Downtime 14 days in I YearMaximum Single down time 7 days (8 hrs of non functioning = 1 day) Maximum Time for alternate arrangement 48 hours 3.

  • Definition: Maximum Downtime for each End User in each 12 month period that is caused by a fault in the Layer 2 Service = the sum of the Downtime experienced by the End User in the previous 12 month period that is caused by a fault in the Layer 1 dark fibre service.

  • Policy statementAll Hero FinCorp employees shall comply with Indian IT Act of 2000 (including IT Amendment Act of 2008 and IT Rules of 2011) for privacy and protection of personal information and sensitive personal data or information of customers, employees, contractors and third party vendors or any other persons or entities that are associated with Hero FinCorp for any business related transactions / communications – verbal or implied.

  • PERFORMANCE PARAMETER4.1 Maximum Downtime of the facility allowable will be 10 days in I calendar Year4.2 Maximum Single down time will be 5 days (8 hrs of non functioning = 1 day)4.3 If the Bidder cannot get the machine repaired within 48 hours an alternate arrangement has to be made4.4 Failure to arrange for an alternative arrangement within 48 hours of downtime will make the firm/agency liable for a penalty at the rate of 0.05% of the Performance Security per day beyond the stipulated downtime period.

  • Availability target Service availability (not including planned maintenance) 99.5% Planned maintenance Up to 1 hour per month Availability (% of calendar month) Reimbursement rate (% of monthly Charges) Maximum Downtime (hours per calendar month) 99.5% and above 0 3.6 99% - 99.49% 5 7.2 95% - 98.9% 10 36 90% - 94.9% 15 72 less than 90% 20 More than 72 hours 4.2. When the Downtime is a result of Planned maintenance by the Supplier, the Downtime is not to be included in calculations of any refund.

  • First BOC downtime event during calendar year Base Rent = $224,848.00 Hourly Charge = $224,848.00 / 30 days / 24 hours per day = $312.29 / hour Minimum Downtime per year prior to banking credits - 48 Hours Maximum Downtime per year - 240 hours Allowable Credits - 312 hours minus 48 hours = 264 Hours - Greater than annual cap, so limited to annual cap of 240 hours.

Related to Maximum Downtime

  • Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

  • Planned Downtime means planned downtime for upgrades and maintenance to the Services scheduled in advance of such upgrades and maintenance.

  • Maximum Limit means that number of issued Shares representing 10% of the total number of issued Shares as at the date of the passing of this Resolution (excluding any Shares which are held as treasury shares as at that date); and

  • Planned Outage means the removal of equipment from service availability for inspection and/or general overhaul of one or more major equipment groups. To qualify as a Planned Outage, the maintenance (a) must actually be conducted during the Planned Outage, and in Seller’s sole discretion must be of the type that is necessary to reliably maintain the Project, (b) cannot be reasonably conducted during Project operations, and (c) causes the generation level of the Project to be reduced by at least ten percent (10%) of the Contract Capacity.

  • Write-Down Amount means, for any Collection Period for any 180-day Receivable or Repossessed Receivable, the excess of (a) the Principal Balance plus accrued and unpaid interest of such Receivable as of the last day of the Collection Period during which such Receivable became a 180-day Receivable or Repossessed Receivable, as the case may be, over (b) the estimated realizable value of such Receivable, as determined by the Servicer in accordance with its normal servicing procedures for the related Collection Period, which amount may be adjusted to zero by the Servicer in accordance with its normal servicing procedures if such Receivable has ceased to be a 180-day Receivable as provided in the definition of “180-day Receivable.”