Examples of Prime Shift in a sentence
If requested by Cadence, allow Cadence access to the Designated Equipment and communication facilities during the Prime Shift and subject to Customer’s security and safety procedures, and provide Cadence reasonable work space and other normal and customary facilities.
If Customer does not receive Cadence’s acknowledgment of its receipt of such report within four (4) Prime Shift hours after making such report, Customer shall promptly re-transmit such report.
IBM will use commercially reasonable efforts to respond, by telephone, to Service calls from Client within two hours during Prime Shift.
More recent efforts have looked at understanding post release user’s feedback [17]-[23].
Cadence will acknowledge receipt of Customer’s service request (“SR”) within four (4) Prime Shift hours.
Beyond that, IBM will provide support to the Customer round-the-clock in the case of any Customer-Critical Problems.Basically, IBM will use commercially reasonable efforts to call the Customer back within two (2) hours during Prime Shift if a service request from the Customer has been received and round-the-clock if Customer-Critical Problems have arisen.
The Support Fees may vary, depending on, for example, the services engaged, the Coverage Period (Prime Shift or Full Shift) and the term of this Exhibit.
IBM's Prime Shift means IBM's normal local business hours during which the services are available (from 08:00 to 17:00, Monday to Friday, except on national local public holidays).
If requested by Cadence, allow Cadence access to the Designated Equipment and communication facilities during the Prime Shift and subject to Customer’s security and safety procedures and provide Cadence reasonable work space and other normal and customary facilities.
Allow Cadence access to the Designated Equipment and communication facilities during Prime Shift and subject to Customer's security and safety procedures, and provide Cadence reasonable work space and other normal and customary facilities.