Second Line definition
Examples of Second Line in a sentence
Second Line Support shall be provided to up to two designated Siebel trained representatives of Customer.
Second Line Maintenance also will include, but is not limited to, lubrication, adjustment, and the replacement of any part necessary, with a part that meets the manufacturer’s specifications, for the satisfactory operation of the ATMs.
Upon receipt of notification from the University that the ATM has malfunctioned, PNC Bank or its agents will use commercially reasonable efforts to respond within six (6) hours or less for Second Line Maintenance.
The Second Line Support handles all errors concerning the server functionality and evaluates the error level according to the table below and, if necessary, forwards the errors to the Third Line Support.
Step 1: The Union shall present the grievance to the employee’s Second Line Supervisor.