Service Delivery Organization definition
Examples of Service Delivery Organization in a sentence
Supplier shall assign the number of individuals to the Service Delivery Organization that are necessary for Supplier to fulfill its obligations (including with respect to Service Levels) under this Agreement.
The Service Delivery Organization shall maintain and enforce the confidentiality provisions of this Agreement, during and after their assignment to provide the Services, and shall comply with Article 7.
In the event there are repeated violations of this Section by an MSDO, Supplier shall promptly remove the individual from the Service Delivery Organization and terminate such individual’s access to Customer Data, Customer Software and Customer Hardware, in accordance with this Section.
Supplier shall provide the Service Delivery Organization with a safe and healthy workplace and shall provide the Services in a careful and safe manner.
In the event there are repeated such notices from Customer Party in connection with any MSDO, Supplier shall promptly remove such MSDO from the Service Delivery Organization.
If Customer Party believes that Supplier’s turnover rate of the Service Delivery Organization is excessive and is affecting the performance or receipt of the Services, Supplier shall provide data to Customer Party concerning the turnover rate, discuss the reasons for the turnover rate, submit its proposals for reducing the turnover rate, and agree on a program to reduce the rate at no cost to Customer.
Prior to assigning an individual to the Service Delivery Organization, Supplier shall cause such individual to enter into a non-disclosure agreement required for all similarly situated employees, which will commit to protect the confidential information of Supplier and its customers and shall include an assignment of rights clause consistent with the – Broadridge Confidential; Kyndryl Confidential – 24 form set forth in Attachment 14-B.