SLA Credit definition

SLA Credit is defined to be a percentage of discount against the MRC of the affected Service, to be credited to the Customer against the monthly invoice for Service on the next billing cycle following the date on which the Outage occurred. If a single Outage triggers an SLA Credit under multiple SLA measurements (for example, Availability and Packet Loss), the measurement with the largest eligible SLA Credit shall apply.

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SLA Credit means the credit calculated in accordance with the SLA and offered by Kronos in the event of outages or interruptions in the delivery of the Cloud Services that result in a failure to meet the terms of the applicable SLA.

SLA Credit means the credit calculated in accordance with the SLA and offered by Contractor in the event of outages or interruptions in the delivery of the Cloud Services that result in a failure to meet the terms of the applicable SLA.

Examples of SLA Credit in a sentence

Except as disclosed in Section 6.19(a)(ii) of Sellers’ Disclosure Letter, since the Applicable Date, neither Parent nor any of the Transferred Subsidiaries have (A) experienced any material service outage with those of the Top Ten Customers present at the Operational Data Centers that has triggered SLA Credit representing an aggregate annual amount per service order of more than EUR 250,000.00, or (B) experienced any material security breaches triggering SLA Credits at any of the Operational Data Centers.
Except as disclosed in Section 6.19(a)(ii) of Seller’s Disclosure Letter, since the Applicable Date, neither Parent nor any of the Transferred Subsidiaries have (A) experienced any material service outage with those of the Top Ten Customers present at the Operational Data Centers that has triggered SLA Credit representing an aggregate annual amount per service order of more than EUR 250,000.00, or (B) experienced any material security breaches triggering SLA Credits at any of the Operational Data Centers.
Except as disclosed in Section 6.19(a)(ii) of Tether’s Disclosure Letter, since the Applicable Date, neither Parent nor any of the Transferred Subsidiaries have (A) experienced any material service outage with those of the Top Ten Customers present at the Operational Data Centers that has triggered SLA Credit representing an aggregate annual amount per service order of more than EUR 250,000.00, or (B) experienced any material security breaches triggering SLA Credits at any of the Operational Data Centers.

More Definitions of SLA Credit

SLA Credit means those credits available to the ICANN-Accredited Registrar pursuant to the SLA.

SLA Credit means any SLA credit, rebate, refund, service extension, fee waiver or other accommodation owed, issued, or granted to a customer pursuant to the terms of a service level agreement or other uptime or performance guarantee, including credits arising from failure to meet availability, performance, response time or other contractual service levels.

SLA Credit means a rebate in percentage against Customer’s MRC (see Annex A of this SLA) in corresponding Month for which Service affected by non- fulfillment of a “Guaranteed SL”; computation of SLA Credit is set forth in Clause 6. Initial capitalized terms that are used in this SLA but not defined herein will have their corresponding meanings ascribed to them in the GC or SOF.

SLA Credit means the credit provided by a supplier to a customer for an SLA Failure.

SLA Credit means a monetary credit applied to Customer's next subsequent monthly billing cycle. For non-monthly subscriptions, SLA Credit will be applied to Customer's next subsequent subscription renewal.

SLA Credit means the credit as described in this SLA which is added to a Hosting Account and applied to subsequent invoices.

SLA Credit means a monetary credit applied to Customer's annual subscription at time of renewal.