SLA Failure definition

SLA Failure means a failure by the Supplier to meet the agreed SLA;
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SLA Failure means the failure of supplier to meet its obligations under an SLA.
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SLA Failure has the meaning set forth in Section 4.
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Examples of SLA Failure in a sentence

  • A SLA Failure has occurred if an email marked for encryption is sent as unencrypted.

  • Failure, SLA Failure, Critical SLR Failure Means the failure to meet, achieve, or attain the designated performance target for a specified SLR or a Critical SLR for the applicable Measurement Period.

  • Any claims for damages by OFM resulting from an SLA Failure will be reduced by the amount of any Service credits paid by Contractor pursuant to Schedule D for such SLA Failure.

  • If Buyer fails to notify Seller within such twenty-four (24) hour period, Buyer shall not be entitled to any Credits for the period from the day on which such SLA Failure commenced until the day immediately preceding the day on which Buyer notifies Seller of such SLA Failure, provided that the SLA Failure is still in effect.

  • Credits provided by VIPRE are not cumulative, and Customer is entitled to only one credit per SLA Failure.

  • Except to the extent an SLA Failure constitutes a Product Termination Event, Seller expressly limits its liability to Buyer for any SLA Failure to the liquidated damages set forth in this Article 4.

  • In the event of a Chronic SLA Failure, SNB should have the additional right to terminate the affected service without penalty, following executive escalation as outlined in Article 15 of the main body of this Agreement.

  • A chronic SLA Failure is defined as 3 or more outages in a calendar month, the occurrence of which is agreed by the parties to justify a remedy or remedies in addition to the award of SLA Credit(s), such as termination of the impacted services.

  • Buyer shall notify Seller of the occurrence of such SLA Failure no later than twenty-four (24) hours after the occurrence of such event and shall provide Seller with appropriate evidence of such SLA Failure.

  • In the event that (a) Seller fails to comply with its obligations and under this clause (i), and (b) such failure continues after receipt of a written request therefor or a written notice thereof, as applicable, from Buyer, and (c) results in an SLA Failure or a Product Termination Event, Buyer shall be entitled to the applicable remedies under Article 4 or Section 5.3, as applicable, in respect thereof.


More Definitions of SLA Failure

SLA Failure means any failure by Scaleflex Technology to attain an SLA in a calendar month that is not caused, directly or indirectly, by a Scaleflex Technology Exclusion.
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SLA Failure means a failure by FuseMail to achieve a monthly Target Level.
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SLA Failure means the failure to meet a score of 2.0 or greater for any SLA, component of any SLA, or with respect to each site, an SLA or component thereof for any site.
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SLA Failure has the meaning set forth in the applicable Service Level Agreement.
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SLA Failure has the meaning set forth in Schedule 4.8(a).
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Related to SLA Failure

  • GEP Failure means Seller’s failure to produce Delivered Energy in an amount equal to or greater than the Guaranteed Energy Production amount for the applicable Performance Measurement Period.

  • Service Failure means a failure by the Contractor to provide the Services in accordance with any individual service level described above (measured on a monthly/quarterly/annual basis)

  • Epidemic Failure means a series of repeating failures or defects resulting in at least a 0.5% failure rate for the same Product or Material during any twelve-month period.

  • Milestone Failure means a failure by the Grant Recipient fully to achieve any Milestone by the relevant Milestone Date;

  • Listing Failure Event means that:

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • Consistent Failure means any of:

  • Potential Failure to Pay means the failure by a Reference Entity to make, when and where due, any payments in an aggregate amount of not less than the Payment Requirement under one or more Obligations, without regard to any grace period or any conditions precedent to the commencement of any grace period applicable to such Obligations, in accordance with the terms of such Obligations at the time of such failure.

  • Public Information Failure shall have the meaning ascribed to such term in Section 4.3(b).

  • Public Information Failure Payments shall have the meaning ascribed to such term in Section 4.3(b).

  • Failure has the meaning set forth in Section 2.4.