Smart Hands definition

Smart Hands means the performance of Customer directed requests as set forth in Iron Mountain’s Smart Hands Request Catalog in the Customer Portal that are performed without systems access or login, testing or heavy physical labor.
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Smart Hands means the operations resources at a data center that provide skilled support, typically for reporting visual aspects of Device states, reboots of Devices or other scripted operational duties.
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Smart Hands. Iron Mountain’s service level objective is to acknowledge Smart Hands requests within thirty (30) minutes of such request.
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Examples of Smart Hands in a sentence

  • Remote Hands and Smart Hands assistance will be provided upon submission by Licensee of a request for assistance.

  • For Smart Hands, the Order Form must contain a method and procedure for work to be performed.

  • Smart Hands time will be charged at a rate of £50 ex VAT per 30 minute increment, minimum charge £100 ex VAT.

  • Such technical support will consist of either or both of the following types of assistance, as designated on the Order Form: (1) Remote Hands Assistance (“Remote Hands”) and/or (2) Smart Hands Assistance (“Smart Hands”).

  • Due to current delays in receiving their equipment, clients are invited to order equipment as soon as possible.▪ Ship equipment and agree on installation timeline (or request Smart Hands Service for the installation)▪ Perform their connectivity tests.

  • Where Exponential-e provides Smart Hands services, Exponential-e shall provide such services with all due care and skill expected of a competent provider of “hands and eyes” services.

  • Company warrants that it will use commercially reasonable efforts to cause Remote Hands and Smart Hands assistance to be performed in a workmanlike manner.

  • If Company finds that it failed to satisfy the foregoing warranty, Company will promptly correct any errors or deficiencies in the Remote Hands and/or Smart Hands assistance performed hereunder.

  • Anti-doping in Esports: World's largest gaming organization will test for PEDs. Retrieved June 25, 2019, from https://www.theguardian.com/technology/2015/jul/23/anti-doping-in-Esports-worlds-largest- gaming-organization-will-test-for-pedsAnnotation: This article was written subsequent to the previous article – extending on The Electronic Sports League’s (ESL) partnership with Germanys anti-doping agency, Nationale Anti- Doping Agentur (NADA).

  • Contractor, through its Subcontractor, will provide the Products in accordance with the terms set forth in the Smart Hands Services Schedule.


More Definitions of Smart Hands

Smart Hands means the Customer provides on-site resources to follow BT instructions to make changes that require a physical present and cannot be completed remotely by BT.
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Smart Hands means a support engineer able to follow practical instructions (where required) from the Company’s technical personnel who are guiding the engineer remotely to implement a resolution;
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Smart Hands. Service. Should Customer choose to use the "Smart Hands" service offered by Equinix, Customer agrees to pay the agreed upon fees, subject to adjustment as set forth in Section 7. Equinix reserves the right to require that the Customer sign an additional agreement (to be mutually agreed to) relating to such service. The only obligation of Equinix with respect to its "Smart Hands" service shall be to carry out the express instructions of Customer. Equinix reserves the right to require that instructions be given in additional detail and/or in writing (which may be by electronic mail). In the event that Equinix fails to correctly carry out the express instructions of Customer, the sole remedy shall be, at the option of Equinix, to not charge Customer for the service not correctly performed or to correct the work.
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Smart Hands services in the form of trained telecommunications and networking engineers who can provide remote services that include but are not limited to equipment unpacking, racking, connecting, initial boot up, diagnostic, troubleshooting, configuration and testing services, and management of same. 11 EXHIBIT A Colocation and Carrier Termination Equipment Space Agreement 12 EXHIBIT A COLO.XXX Xxxms and Conditions for Delivery of Service. These terms and conditions are applicable to the COLO.XXX ("XOLO") Service Order Form ("Order Form") and are incorporated in each Order Form.
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Related to Smart Hands

  • Smart Meter means a meter which tells us how much Energy you are using without us having to visit your home and which enables you to see how much Energy you are using;

  • Smart Card means a Debit Card that has an embedded integrated circuit that can process data and protect the cardholder from fraudulent use.

  • the data importer means the processor who agrees to receive from the data exporter personal data intended for processing on his behalf after the transfer in accordance with his instructions and the terms of the Clauses and who is not subject to a third country's system ensuring adequate protection within the meaning of Article 25(1) of Directive 95/46/EC;

  • Accenture Data means all information, data and intellectual property of Accenture or its clients or other suppliers, collected, stored, hosted, processed, received and/or generated by Supplier in connection with providing the Deliverables to Accenture, including Accenture Personal Data.

  • Feedback means input regarding the SAP Products, services, business or technology plans, including, without limitation, comments or suggestions regarding the possible creation, modification, correction, improvement or enhancement of the SAP Products and/or services, or input as to whether Partner believes SAP’s development direction is consistent with their own business and IT needs.

  • Integrated Services Digital Network (ISDN means a switched network service that provides end-to-end digital connectivity for the simultaneous transmission of voice and data. Basic Rate Interface-ISDN (BRI-ISDN) provides for a digital transmission of two (2) 64 Kbps bearer channels and one (1) 16 Kbps data channel (2B+D).

  • Data Importer means the processor who agrees to receive from the data exporter personal data intended for processing on his behalf after the transfer in accordance with his instructions and the terms of the Clauses and who is not subject to a third country’s system ensuring adequate protection within the meaning of Article 25(1) of EU Data Protection Laws 95/46/EC;

  • NBOME means the National Board of Osteopathic Medical Examiners, an organization that prepares and administers qualifying examinations for osteopathic physicians.

  • Integrated Services Digital Network (ISDN) means a switched network service that provides end-to-end digital connectivity for the simultaneous transmission of voice and data. Basic Rate Interface-ISDN (BRI-ISDN) provides for a digital transmission of two 64 Kbps bearer channels and one 16 Kbps data channel (2B+D).

  • data user means a natural or legal person who has lawful access to certain personal or non-personal data and is authorised to use that data for commercial or non-commercial purposes;

  • End User means, in the event that the Services or Deliverables involve the use of any information systems, any and all UNICEF employees, consultants and other personnel and any other external users collaborating with UNICEF, in each case, authorized by UNICEF to access and use the Services and/or Deliverables.

  • Fiserv means Fiserv, Inc., a Wisconsin corporation.

  • Network pharmacy means any pharmacy that has an agreement to accept our pharmacy allowance for prescription drugs and diabetic equipment/supplies covered under this agreement. All other pharmacies are NON-NETWORK PHARMACIES. The one exception and for the purpose of specialty Prescription Drugs, only specialty pharmacies that have an agreement to accept our pharmacy allowance are network pharmacies and all others pharmacies are non-network pharmacies.

  • smart metering system means an electronic system that can measure energy consumption, providing more information than a conventional meter, and can transmit and receive data for information, monitoring and control purposes, using a form of electronic communication;

  • Data Source Annual Fiscal Audit Report, Terms of Debt, Other Formal Notifications Received by School. Default Rubric Exceeds Standard The school has met standard for at least 3 consecutive years. Meets Standard The school is not in default of any financial obligations, and did not experience any instances of default during the fiscal year. Financial obligations include, but are not limited to, making payments to vendors and utility services on time, complying with all loan covenants, filing any reports required for maintenance of grants or philanthropic funds, meeting all tax obligations, and operating without financial judgements or property liens. Approaches Standard The school experienced one or more instances of minor default during the fiscal year (such as making late payments); however, the school is not currently in default of any financial obligations. Does Not Meet Standard School is currently in default of financial obligations.

  • Smart grid means capital improvements to an electric distribution utility's distribution infrastructure that improve reliability, efficiency, resiliency, or reduce energy demand or use, including, but not limited to, advanced metering and automation of system functions.

  • Customer Portal means a web portal maintained by Liferay or a Liferay Affiliate that provides for various resources accessible to Liferay Subscription customers as further described in Section 2.1 below.

  • End User Agreement means any agreement that Eligible Users are required to sign in order to participate in this Contract, including an end user agreement, customer agreement, memorandum of understanding, statement of work, lease agreement, service level agreement, or any other named separate agreement.

  • Ballot card means a ballot that can be counted using automatic tabulating equipment.

  • Network Data Mover (NDM) or “Connect Direct” means the industry standard protocol for transferring information electrically.

  • Supplier Agreement means this overarching agreement, consisting of these terms and conditions and any schedules to them, setting out the arrangements for management of the DPS, the process to apply when a Customer wishes to award Service Agreements via the DPS and the terms and conditions applicable to the carrying out of Service Agreements;

  • Accenture means the Accenture entity that is a party to the Agreement and its Affiliates (collectively, “Accenture”).

  • Smart means equipped with technology such as computer software programs, sensors and touchscreens.

  • Computer network means the interconnection of hardwire or wireless communication lines with a computer through remote terminals, or a complex consisting of 2 or more interconnected computers.

  • Integrated pest management means careful consideration of all available plant protection methods and subsequent integration of appropriate measures that discourage the development of populations of harmful organisms and keep the use of plant protection products and other forms of intervention to levels that are economically and ecologically justified and reduce or minimise risks to human health and the environment. ‘Integrated pest management’ emphasises the growth of a healthy crop with the least possible disruption to agro-ecosystems and encourages natural pest control mechanisms;

  • Network User means each natural or legal person having concluded a Standard Transmission Agreement with the TSO for Transmission Services in the Transmission Grid.