Support Manager definition

Support Manager means the individual at SAPPHIRE responsible for managing the Helpdesk facility associated with the Software.
Sample 1Sample 2Sample 3
Support Manager means the person appointed by the Supplier from time to time in order to fulfil the role described in clause 10.1;
Sample 1
Support Manager means an individual nominated by
Sample 1

Examples of Support Manager in a sentence

  • Any change or substitution to CONSULTANT’S key personnel must receive the DISTRICT’s Technical Support Manager, written approval before said changes or substitution can become effective.

  • For all other changes, except as provided herein, the DISTRICT’s Technical Support Manager and CONSULTANT’S representative shall agree in writing to the change.

  • Written permission must be sought from the CPRA, Project Support Manager prior to use of collected data/project information, for any of the publication purposes mentioned above.

  • To obtain such permission a draft paper/presentation must be submitted to the Project Support Manager for review and approval prior to its release.

  • The DISTRICT shall, upon request, furnish CONSULTANT with all existing data, plans, studies, and other information in the DISTRICT’S possession which may be useful in connection with the work of this Project, all of which shall be and remain the property of the DISTRICT and shall be returned to the DISTRICT’S Technical Support Manager upon completion of the services to be performed by CONSULTANT.

  • Customers may request to have their issue escalated to the Technical Support Manager if they feel they are not getting superior service.

  • The DISTRICT’S Technical Support Manager shall conduct periodic reviews of the work of CONSULTANT necessary for the completion of CONSULTANT’S services during the period of this Agreement, and may make other DISTRICT personnel available, where required and necessary to assist CONSULTANT.

  • The DISTRICT’S Technical Support Manager may determine the format for this progress report.

  • The DISTRICT’S Technical Support Manager is designated to serve as project coordinator and to do all things necessary to properly administer the terms and conditions of this Agreement.

  • CONSULTANT agrees to provide to the DISTRICT’S Technical Support Manager, monthly written progress reports concerning the status of the work.


More Definitions of Support Manager

Support Manager. Brightcloud employee responsible for the management of the support staff. “Support Staff” Brightcloud authorised engineers capable of performing support work for The Customer. "Service Start Date" The date agreed by the Parties in writing, on which the obligation to provide the Services arises. "Support Working Hours" 08:00 to 18:00 GMT Monday to Friday excluding weekends, Bank or Public Holidays.
Sample 1

Related to Support Manager

  • Program Manager means the HCAI manager responsible for the grant program.

  • Airport Manager means that term as defined in section 2 of the aeronautics code of the state of Michigan, 1945 PA 327, MCL 259.2.

  • Procurement Manager means any person or designee authorized by a state agency or local public body to enter into or administer contracts and make written determinations with respect thereto.

  • Project Manager means the principal employee or agent of the Recipient having administrative authority over the Project designated in Appendix B pursuant to Section VI hereof, or authorized designee as per written notification to the Director.

  • Contract Manager means the DNR staff person who processes this contract, makes payments, provides and facilitates dispute resolution, provides technical advice to the Compliance Forester, and is the first point of contact for questions relating to this contract or interpretation of Work. The Contract Manager may perform the duties of the Compliance Forester.

  • Account Manager means a Person that acts as an agent and attorney-in- fact to buy or sell Swaps via the SEF operated by BSEF in the name and on behalf of another Person. An Account Manager may also be a Participant.

  • Team Leader means an employee who is in a set or team and who is generally responsible for the work executed by the employees comprising such set or team;

  • Sub-Manager Any Person with which the Property Manager or the Special Servicer has entered into a Sub-Management Agreement.

  • Coordinator means the person designated by Canada to act as the Dispute Resolution Coordinator.

  • Program Director means an individual who has complete responsibility for the day to day function of the program. The Program Director is the highest level of decision making at a local, program level.