Supported Release definition
Examples of Supported Release in a sentence
A Customer who is not using a Supported Release Family may be required to apply an Upgrade to a Supported Release Family.
Within a Supported Release Family, the most recent Update is the version of the Subscription Service for that Release Family that contains the most current problem fixes, availability, performance and security.
A Customer using a Supported Release Family may be required to apply a Critical Update within the Supported Release Family.
A Customer that has not Upgraded to a Supported Release Family may experience defects, for which Customer hereby agrees that ServiceNow is not responsible, including without limitation those that affect the features, availability, performance and security of the Subscription Service, that are fixed in the most current version of the Subscription Service.
For the End User to receive the expected level of Support and Maintenance Services, the End User must apply the latest Maintenance Releases to the Supported Release.