Definitions. Throughout this Additional conditions the following words shall have the following meanings unless the context otherwise requires: “Document” means any incoming and outgoing document (e.g. a letter, fax, invoice or sales order) submitted to the Service via a secure Internet connection for processing, delivery to a recipient and/or electronic archiving. “Functional Specifications” refers to the technical documentation available on demand, exposing the main characteristics of the process automation services. “Specific Terms” means Customer’s contact information as well as itemized applicable Service fees, the specific web-based software solutions and/or business automation process services purchased by Customer, and the term of this Additional conditions. “The Service” means the service(s) provided by Service Provider to Customers, distributed under the Esker on Demand brand, designed, monitored and maintained by Esker SA, a French SA company with its principal place of business at 113 boulevard de la Bataille de Stalingrad, Villeurbanne, France. “User Interface”: means the portal that Customer uses to manage its account, its contacts and the follow-up of its processed Documents.
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