Complaints. If you are not satisfied with the services provided, we kindly ask you to discuss this with Mr Xxx. You may make use of the complaints procedure published on our website. If your complaint has not been resolved, you may – depending on the circumstances – submit the matter to the applicable court, as set out in the general conditions of Tan Advocatuur. You may also file a complaint with xxx xxxx of the Amsterdam Bar (cf. xxx.xxxxxxxxxxxxx-xxxxxxxxx.xx). Tan Advocatuur and its associates are insured against professional liability in accordance with the requirements of the NOvA. Its insurance agent is Aon Risk Solutions, Xxxxxxxxxxxxxx 00, 0000 XX Xxxxxxxxx. Cover is worldwide, with the exception of claims brought under the laws of the United States of America or Canada or which are adjudicated there, as well as with the exception of the enforcement of judgments issued by the courts of such jurisdictions. The general conditions of Tan Advocatuur contain a limitation of liability.
Complaints. 1. If
a User has a complaint about the E-vehicle during its use, this complaint should be communicated immediately to the manager of the E-vehicle at the location where it was issued, in order to afford the manager the opportunity to resolve the complaint (on behalf of EuroWheelz).
2. If the complaint has not been resolved to the satisfaction of the User, the User may submit the complaint in writing to xxxx@XxxxXxxxxx.xx, no later than two weeks after the day of use of the E-vehicle. If the User decides to do so, the complaint, any booking number, the User's contact details and all other information that EuroWheelz may need to handle the complaint must be provided. If the User fails to comply with the provisions of this Article 5, any (possible) claim shall lapse.
Complaints. 8.1 All complaints concerning the performance of our contracts must reach us by registered letter at the latest 8 days after delivery, otherwise the buyer shall be deemed to agree to the delivery without any reservation.
8.2 By accepting a delivery, the buyer assumes the obligation to check its quality immediately.
8.3 No return of products will be accepted without prior written agreement.
8.4 In the case of hidden defects, the buyer must notify them to us in writing by registered letter within 8 days of their discovery.
8.5 In the event of a complaint accepted by us, our possible responsi- bility is limited to repairing or replacing the defective product free of charge. In this case, we are not obliged to compensate any damage suffered by the buyer.
Complaints. Complaints, regardless of whether they relate to deliveries made or not made by Indutrade BV or to Indutrade BV's invoices, must be submitted in writing to Indutrade BV as soon as reasonably possible, also to enable Indutrade BV to investigate the justification and cause of the complaint.
Complaints. 7.1. The customer shall be required to inspect the goods or have the goods inspected immediately on receipt for correct quantity, weight, type, condition, quality, composition, soundness and other traits. Costs for inspection are for the account of the customer.
7.2. The risk of the goods by their nature not being suitable for the application(s) intended by the customer shall be a risk borne by the customer.
7.3. Complaints of any kind at all shall not postpone the customer’s obligation to pay in whole or in part and can only be brought to the supplier’s attention in writing within the period of notice stated in this section.
7.4. Any right to complaint shall expire if the customer does not or does not fully meet the provisions of this section, in which case the customer shall be deemed to have accepted the goods as sound in every respect.
7.5. The burden of proof that the goods that are the subject of complaint are the same as those delivered by the supplier shall be borne by the customer.
7.6. Any complaints connected to visual deficiencies or faults or those which are easy to inspect shall be required to be specified by the customer on the transportation document to be signed on receipt of the goods, failing which the supplier shall be deemed to have delivered the goods correctly. Any other complaints shall be required to have reached the supplier in writing with a detailed description of the complaint(s) no later than two working days from the customer having become aware of or from when the customer could have reasonably become aware of any deficiencies or faults, and no later than two weeks from delivery of the goods, failing which the supplier shall be deemed to have performed the agreement correctly and fully.
7.7. In any case, assessment as to whether the goods meet the requirements as agreed concerning them shall take place in accordance with the condition they are in at the point of delivery. Goods about which the customer has complained must be stored with care and in an unused condition, unadulterated and unprocessed, in a place suitable for this purpose and be made available for closer inspection by the supplier or by a third party appointed by the supplier, at the supplier’s first request. The supplier shall be granted immediate access to the place(s) where the goods are located if necessary. The customer shall also ensure that any loss or damage is as limited as possible and remains limited.
7.8. No complaint shall be possible if the custom...
Complaints. 1 Complaints regarding the work performed and/or the invoice amount must be notified to the Contractor in writing within 30 days after the documents or information about which the Principal complains have been sent or within 30 days after the defect is discovered, in the event that the Principal demonstrates that he reasonably was unable to discover the defect earlier, specifying the exact nature and grounds for the complaints.
2 Complaints as referred to in the first paragraph do not suspend the Principal’s payment obligation, except to the extent that the Contractor indicates in writing that he believes the complaint is valid.
3 The Contractor must be given the opportunity to investigate the Principal’s complaint.
4 In the event of a valid complaint, the Contractor can either adjust the fee charged, rectify or redo the rejected Work at no cost or not (or no longer) perform all or part of the instructions in exchange for restitution in proportion to the fee which the Principal already paid.
5 In the event that the complaint is filed too late, all rights of the Principal in connection with the complaint become null and void.
Complaints. 1. Complaints regarding the implementation of the contract should be made known to the Entrepreneur in written or electronic form and should be described and explained adequately, within a reasonable period, once the consumer has noticed or should have noticed the defects.
2. Not submitting the complaint on time can lead to the consumer losing his right regarding the matter, unless it is unreasonable to blame this lateness on the consumer.
3. If it becomes clear that the complaint cannot be resolved by mutual consultation, a dispute situation has arisen.
Complaints. 1. Complaints regarding the work performed and/or the invoice amount must be notified to the Contractor in writing within 30 days after the documents or information about which the Principal complains have been sent or within 30 days after the defect is discovered, in the event that the Principal demonstrates that he reasonably was unable to discover the defect earlier.
2. Complaints as referred to in the first paragraph do not suspend the Principal’s payment obligation, except to the extent that the Contractor indicates that he believes the complaint is valid.
3. In the event of a valid complaint, the Contractor can either adjust the fee charged, rectify or redo the rejected Work at no cost or not (or no longer) perform all or part of the instructions in exchange for restitution in proportion to the fee which the Principal already paid.
4. In the event that the complaint is filed too late, all rights of the Principal in connection with the complaint become null and void.
Complaints. 1. Complaints shall only be entertained by Quality Textiles B.V. if they reach us, directly and in writing, within 7 days of delivery of the specific goods together with a precise description of the nature and grounds for complaint.
2. Complaints shall only be entertained after the defective item is returned as the complaint can, after all, only be investigated upon receipt of the item.
3. Complaints relating to invoices must also be submitted in writing within 14 days of the invoice date.
4. After the expiry of these periods, the purchaser shall be deemed to have accepted the delivered goods or the invoice respectively. At this stage, Quality Textiles B.V. shall no longer entertain complaints.
5. Goods that have been fully or partially processed are deemed under all circumstances to have been approved and no objectionsmay be submitted in respect thereof.
6. If Quality Textiles B.V. finds that the complaint is well-founded, it is solely obliged to deliver the agreed performance.
7. The purchaser’s payment obligation shall only be suspended, if and to the extent that the complaint is deemed to be well-founded, until the complaint is resolved.
Complaints. 1. Each complaint must be submitted in writing to be admissible. Complaints about the execution of the works must be formulated within 48 hours of the execution. Complaints about the preparation and calculation of invoices must be formulated within 7 working days after the invoice date.
2. Complaints can be submitted via xxxx@xxxxxxxxxxxxxxx.xx.
3. Submitting a complaint for any reason does not allow the customer to delay payment.
4. The client can never demand termination of the agreement due to complaints or defects.