0Customer Care Support and Manual Transaction Processing Fees Sample Clauses

0Customer Care Support and Manual Transaction Processing Fees. 4.1 (a) The following rates shall be effective on the Effective Date of this Amended and Restated Agreement. AT&T shall pay Supplier for Customer Care Support and Manual Transaction Processing as follows: The Parties shall mutually agree if Manual Transaction Processing or Customer Care Support for a given program (or element of a program) shall be invoiced either on (a) an “FTE Pricing” basis or (b) a fixed fee per Transaction, Inbound Call, Outbound Call or Chat, as applicable, “Transaction Price” (or “Transaction Pricing”) basis. Both the FTE Pricing and the Transaction Price shall be determined using the Baseline Rate **** in Tables 4, 4A, 4B or 4C below and using the methodology set forth below in this Section 4.1 and Section 4.2 and 4.3, respectively and adjusted pursuant to the terms of Section 4.4 below as applicable. In the event that Transaction Pricing Basis is agreed upon, the Parties shall mutually agree on the makeup of each “Transaction Type” as well as the effective date for such billing (if not previously in place). There may be multiple Transaction Types in a given program and each Transaction Type may have a unique Transaction Price. Table 4: Baseline Rate **** Channel Inbound Calls, Outbound Calls & Chats (the “Baseline Rate ****”) Manual Transaction Processing (non- Calls or Chats) (the “Baseline Rate ****”) **** **** **** **** **** **** **** **** **** **** **** **** In consideration of and subject to the terms of Section 4.1(b) below, following ****, reductions in the Baseline Rate **** for a given AT&T Channel for a given **** shall apply based on the applicable date as set forth in the tables below. Table 4A: Baseline Rate ******** Channel Inbound Calls, Outbound Calls & Chats (the “Baseline Rate ****”) Manual Transaction Processing (non- Calls or Chats) (the “Baseline Rate ****”) **** **** **** **** **** **** **** **** **** **** **** **** Table 4B: Baseline Rate ****. Channel Inbound Calls, Outbound Calls & Chats (the “Baseline Rate ****”) Manual Transaction Processing (non- Calls or Chats) (the “Baseline Rate ****”) **** **** **** **** **** **** **** **** **** **** **** **** Table 4C: Baseline Rate **** ****. Channel Inbound Calls, Outbound Calls & Chats (the “Baseline Rate ****”) Manual Transaction Processing (non- Calls or Chats) (the “Baseline Rate ****”) **** **** **** **** **** **** **** **** **** **** **** **** Proprietary and Confidential This Amendment and information contained therein is not for use or disclosure outside ...
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Related to 0Customer Care Support and Manual Transaction Processing Fees

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  • Administrative Support Service Fees Within forty-five (45) days of the end of each calendar quarter, the Fund will make payments in the aggregate amount of 0.0625% (0.25% on an annual basis) of the average during that calendar quarter of the aggregate net asset value of the Shares computed as of the close of each business day (the "Service Fee"). Such Service Fee payments received from the Fund will compensate the Distributor for providing administrative support services with respect to Accounts. The administrative support services in connection with Accounts may include, but shall not be limited to, the administrative support services that a Recipient may render as described in Section 3(b)(i) below.

  • Administrative Support Services Fees Within forty-five (45) days of the end of each calendar quarter or at such other period as deemed appropriate by the Distributor, the Fund will make payments in the aggregate amount of up to 0.25% on an annual basis of the average during the period of the aggregate net asset value of the Shares computed as of the close of each business day (the “Service Fee”). Such Service Fee payments received from the Fund will compensate the Distributor for providing administrative support services with respect to Accounts. The administrative support services in connection with Accounts may include, but shall not be limited to, the administrative support services that a Recipient may render as described in Section 3(b)(i) below.

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  • Transition Services Agreement Seller shall have executed and delivered the Transition Services Agreement.

  • Transitional Services Agreement Seller shall have executed and delivered the Transitional Services Agreement.

  • REMOTE ACCESS SERVICES ADDENDUM The Custodian and each Fund agree to be bound by the terms of the Remote Access Services Addendum hereto.

  • Remittance Processing Services In order to provide a means of collection of the Receivables which will allow the Trustee to receive the proceeds of the Receivables and related security without AmeriCredit or its Affiliates having access to the funds, the parties hereto agree for the benefit of the Trustee that the processing services (the “Service(s)”) of Processor will be used for the collection and the deposit of remittances related to the Receivables and related security.

  • Customer Support Exhibit B, Customer Support Document to the AGTA, contains the obligations of Boeing relating to Materials (as defined in Part 3 thereof), training, services, and other things in support of aircraft.

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