AD/M Services Sample Clauses

AD/M Services. As part of the Services, ISSC will provide Applications Development and Maintenance as further specified in Schedule E and at the resource levels as established in Schedule J and set forth in the Supplement.
AutoNDA by SimpleDocs
AD/M Services. The Parties have agreed that they will use full time equivalent ("FTE") person-years to measure the quantity of AD/M Services delivered by ISSC to Comdata. An FTE equals 1850 hours (exclusive of holidays, vacation time, sick leave or other personal time off) of AD/M Services per year or 154.1 hours per month. The quantity of FTEs included in the Annual Services Charge is specified in the AD/M Services Baseline in the Supplement. On a two year cycle, or as mutually agreed upon, the Parties will conduct a strategic planning session during which Comdata's Applications Development and Maintenance direction will be reviewed, prioritized and AD/M Services resources allocated according to the mutually agreed upon AD/M schedule. In addition, the Parties will periodically review the AD/M Resource Category quantity and skills mix and mutually agree upon the required changes if any, to provide support for the upcoming year(s). The results of the strategic planning sessions and other Comdata AD/M forecasts will determine AD/M Services resource deployment and will be the basis for determining additional charges, if any. If Comdata requires AD/M Services resources in addition to the planned AD/M Services resources referenced above, ISSC shall provide these AD/M Services resources as New Services pursuant to Section 6.4 in the Agreement. Alternatively, ISSC and Comdata will jointly evaluate the reassignment of existing AD/M Services resources to determine if current Projects may be re-prioritized to accommodate additional short term AD/M Projects. ISSC will provide and use a formal change control procedure to document and monitor changes to Project estimates and schedules. Schedule K Application Installation Standards Comdata agrees that Software provided to ISSC for execution, operational support and/or AD/M Services will conform to the following standards:

Related to AD/M Services

  • Hosting Services GSI shall load the Web site onto server(s) that are connected to the Internet and readily accessible via the Web through use of the Domain Names. GSI shall ensure that the Web site is functional and ready to process transactions in a reasonably efficient manner.

  • Customer Services Provide services and systems dedicated to customer service, including billing, remittance, credit, collections, customer relations, call centers, energy conservation support and metering.

  • Billing Services Manager shall provide, or cause to be provided, the following billing services to P.C.:

  • Outside Services Consultant shall not use the service of any other person, entity, or organization in the performance of Consultant’s duties without the prior written consent of an officer of the Company. Should the Company consent to the use by Consultant of the services of any other person, entity, or organization, no information regarding the services to be performed under this Agreement shall be disclosed to that person, entity, or organization until such person, entity, or organization has executed an agreement to protect the confidentiality of the Company’s Confidential Information (as defined in Article 5) and the Company’s absolute and complete ownership of all right, title, and interest in the work performed under this Agreement.

  • Support Services Other than the assistance provided in the Information, the BNPP Entities do not offer any support services in connection with the Software.

  • Transitional Services Seller shall provide to Buyer, with respect to each Specified Business, upon written request from Buyer received by Seller no later than 30 days prior to the Closing Date, such services as may be reasonably requested by Buyer in connection with the operation of such Specified Business for a commercially reasonable transition period following the Closing to allow for conversion of existing or replacement services, in each case to the extent and only to the extent Seller or its Affiliates retains the Assets and employees necessary to allow the provision of such services (“Transitional Services”). In addition, between the date hereof and the Closing, Seller shall use commercially reasonable efforts to cooperate with Buyer to assist Buyer in developing and implementing a plan of transition. Buyer shall promptly reimburse Seller for the reasonable out-of-pocket costs and any incremental costs and expenses necessary to provide Transitional Services. All other terms and conditions for the provision of Transitional Services shall be reasonably satisfactory to both Buyer and Seller and subject to applicable Law.

  • Marketing Services The Manager shall provide advice and assistance in the marketing of the Vessels, including the identification of potential customers, identification of Vessels available for charter opportunities and preparation of bids.

  • Call Center Services Answer telephone inquiries during mutually agreed upon hours each day on which the Fund is open for trading. In the event that the Fund plans to be open on a business day when the New York Stock Exchange is to be closed, the Fund shall provide the Transfer Agent with reasonable advance notice and the parties shall discuss the call center resources available for such day. The Transfer Agent shall answer and respond to inquiries from existing Shareholders, prospective Shareholders of the Fund and broker-dealers on behalf of such Shareholders in accordance with the instructions provided by the Fund to the Transfer Agent for purpose of fulfilling its duties under this Agreement, including, accepting transaction requests on behalf of the Fund.

  • Training Services Fiserv shall provide training, training aids, user manuals, and other documentation for Client's use as Fiserv finds necessary to enable Client personnel to become familiar with Fiserv Services. If requested by Client, classroom training in the use and operation of Fiserv Services will be provided at a training facility designated by Fiserv. All such training aids and manuals remain Fiserv's property.

  • Distribution Services The Distributor shall sell and repurchase Shares as set forth below, subject to the registration requirements of the 1933 Act and the rules and regulations thereunder, and the laws governing the sale of securities in the various states ("Blue Sky Laws"):

Time is Money Join Law Insider Premium to draft better contracts faster.