AFTER HOURS TELEPHONE CALLS. i. Employees who are not on-call and receive after hours telephone calls from the public and/or the after-hours answering service, and it is outside their normal working hours, shall receive a minimum of 30 minutes overtime per 24-hour period. ii. If calls exceed 30 minutes in total duration within the 24-hour period, the employee will be paid the actual overtime required for the duration of the calls.
Appears in 2 contracts
Samples: Enterprise Agreement, Enterprise Agreement
AFTER HOURS TELEPHONE CALLS. i. Employees who are not on-call and receive after hours telephone calls from the public and/or the after-after hours answering service, and it is outside their normal working hours, they shall receive a minimum of 30 minutes overtime per 24-hour period.
ii. If calls exceed 30 minutes in total duration within the 24-hour period, the employee will be paid the actual overtime required for the duration of the calls.
Appears in 2 contracts
Samples: Enterprise Agreement, Enterprise Agreement
AFTER HOURS TELEPHONE CALLS. i. 34.1 Employees who are not on-call and receive after hours telephone calls from the public and/or the after-hours answering service, and it is outside their normal working hours, shall receive a minimum of 30 minutes overtime per 24-hour period.
ii. 34.2 If calls exceed 30 minutes in total duration within the 24-hour period, the employee will be paid the actual overtime required for the duration of the calls.
Appears in 1 contract
Samples: Enterprise Agreement