Alignment of ethos in the supply chain The Authority envisages that a sustainable relationship is fostered throughout the contractual period, which meets the expectations of both parties according to the position established at contract inception. In entering into a contractual agreement, there should be an understanding of what is important to both parties and this should go on to form part of the contractual agreement which will be reviewed throughout the contract term to ensure that expectations are being met. The Authority’s market engagement has reinforced that this is an important expectation for many organisations and key to building trust, especially in the early stages of such business relationships. - Audit trail. The Contractor must maintain an audit trail of engagement with subcontractors that sets out the principles of their working relationship and shall include any additional support the Contractor offers. - Support declared in the bid to supply chain organisations. The Contractor must publish a statement with regard to the support that is being offered by the Contractor to subcontractors. Each support element must be itemised. - [Referrals of clients to non-contracted partners. Contractors must not exploit the services delivered by organisations that do not enter into a formal contractual or grant funding arrangement with the Contractor. The Authority will require Contractors to articulate how they are supporting and sustaining all organisations that the Contractor intends to refer a significant volume of offenders. In this context, ‘significant’ should be interpreted in proportion to the size of the organisation rather than the Contractor’s caseload.
Alignment of ethos in the supply chain The Authority envisages that a sustainable relationship is fostered throughout the contractual period, which meets the expectations of both parties according to the position established at contract inception. In entering into a contractual agreement, there should be an understanding of what is important to both parties and this should go on to form part of the contractual agreement which will be reviewed throughout the contract term to ensure that expectations are being met. The Authority’s market engagement has reinforced that this is an important expectation for many organisations and key to building trust, especially in the early stages of such business relationships.
