GRIEVANCE PROCEDURE Section 1. This procedure is established to seek an equitable resolution of problems that arise as a result of an employer-employee relationship within the Town. A grievance shall mean a complaint by an employee or group of employees that his or their conditions of employment have been affected by a violation, misinterpretation or misapplication of the specific provisions of this Agreement, or that an employee has been terminated, suspended, fined, reduced in grade or disciplined in any other manner without just cause. (1) Any employee or group of employees shall, with or without a Union representative, discuss his or their grievance with his or their immediate supervisor. (2) If the grievance is not resolved to the satisfaction of the employee(s) by the immediate Supervisor, the employee(s) and/or Union may submit such grievance in writing, on a standard Union grievance form, to the Town Manager of the Town of Rocky Hill. Within five (5) working days of the submission of the grievance to Step 2, (3) If the grievance is not resolved to the satisfaction of the Union at Step 2 the Union may, within fifteen (15) working days of the answer at Step 2, submit such grievance or dispute to the Connecticut State Board of Mediation and Arbitration, which arbitration panel or arbitrator shall hear the dispute and render a decision which shall be final and binding on all parties. Section 2. Time extensions beyond those stipulated in this Article may be arrived at by mutual agreement, in writing, of the parties. Section 3. If the Town fails to meet and/or to answer any grievance within the prescribed time limits of this Article, such dispute may be processed to the next step. Section 4. Nothing contained herein shall prevent any employee from presenting his own grievance at Step 1 and Step 2 or to have Union representation at any step. The Union, however, must receive a copy of the grievance and any decisions and may be present and state its views at any step of the Grievance Procedure. Section 5. Any fees and expenses of the arbitrator shall be divided equally between the parties. Each party shall bear the cost of preparing and presenting its own case. Section 6. All grievances and responses shall be transmitted by certified or registered mail, return receipt requested, or by hand delivering same to the party involved. Section 7. Any grievance which is not presented in writing at Step 2 within ten (10) working days of the event of occurrence giving rise thereto shall be waived, and any decision not appealed within the specified time limits shall be considered settled according to the decisions at the previous step.
Formal Grievance Procedure 1. In the event that a complaint cannot be resolved informally, the parties shall pursue the first step in the formal grievance procedure before making any application for arbitration, unless the College and the AAUP agree in writing to alter the procedure or waive one or more of the steps by proceeding directly to arbitration. 2. Upon written request of the AAUP Contract Compliance Officer, the College shall submit any requested documents in its possession which may be necessary for investigation of the grievance. The College shall deliver such documents as soon as is reasonably possible, but no later than seven (7) days after receipt of a written request. 3. Internal Steps in the Procedure a. Step One: The Director of Human Resources (1) Within thirty (30) days of when the AAUP learns of, or in the exercise of reasonable diligence should have learned of, an alleged violation of the provisions of this Agreement, the AAUP shall submit to the Director of Human Resources a completed Faculty Grievance Form or a dated, signed, written description of the grievance, clearly labeled "grievance" containing substantially the same information as provided for on the Faculty Grievance Form. (2) Within eight (8) days of receipt of the written grievance, the Director of Human Resources shall convene a meeting to discuss the grievance. Such meeting shall include the grievant(s) and/or the designated representative(s) of the AAUP and shall be scheduled at a time which is mutually convenient to the parties. (3) The Director of Human Resources shall attempt to determine the facts pertaining to the grievance and shall notify the grievant and the AAUP in writing of his/her decision within eight (8) days in a Grievance Disposition Form or in a document containing substantially the same information as contained in a Grievance Disposition Form, which shall include written details of the reasons which support the decision. (4) Within eight (8) days after receipt of the disposition of the Director of Human Resources, the AAUP may appeal the decision in writing to the College Grievance Officer, by submitting a Grievance Disposition Reaction Form or a document containing substantially the same information as contained in a Grievance Disposition Reaction Form. (5) By agreement, the parties may decide to advance the grievance to step two of the procedure, or to appeal directly to arbitration at step D(4) of this article.
Grievance Procedures The AGENCY agrees to establish a formal written grievance process with procedures through which clients and recipients of services may present grievances to the governing authority of the AGENCY regarding services being provided under this Contract. Additionally, the AGENCY agrees to establish fair hearing procedures that ensure all persons will be advised of their rights to a fair hearing to appeal a denial or exclusion from services and/or the failure of staff to take into account the individual’s choice of service. The AGENCY’S internal grievance procedure must document and include, at a minimum, the following: date of grievance, a written response to the applicant sent within thirty (30) days, and the opportunity for the applicant to meet with the AGENCY Executive Director or designee. Upon request by the COUNTY, the AGENCY shall provide a written report as to the grievance outcome within five (5) normal COUNTY working days. The AGENCY will maintain these documents on file for review by the COUNTY.