Automated Voice Response System. Participants will have access to an automated voice response system via toll and toll-free number to inquire or make account changes from a touch-tone telephone. Inquiry services available from the automated voice response system will utilize share prices, unit values and account balances that are as of the last calculated unit value/share price. The automated voice response system will be available 24 hours a day, 7 days a week, except for routine maintenance of the system which, when necessary, will generally take place on Sunday between the hours of 2:01 am and 2:01 pm Eastern Time. However, the system may also be limited or unavailable during periods of peak demand, market volatility, systems upgrades, or maintenance, or for other reasons.
Automated Voice Response System. PARTICIPANTS will have access to a custom toll-free, automated voice response system to inquire or make changes with respect to their account from a touch-tone telephone, using a Personal Identification Number (PIN). EMPOWER will provide a unique toll free number for this PLAN at EMPOWER’s expense. Information available on this system shall be updated regularly and be current as of the close of the market the prior TRADING DAY. The recordkeeping system will be available twenty-four (24) hours per day, seven (7) days per week, except for routine maintenance of the system, which, if possible, will take place on Sunday between the hours of 12:01 a.m. Mountain time and 12:01 p.m.
