Availability of the SaaS-Services Sample Clauses

Availability of the SaaS-Services. ‌ 2.3.1 Rencore warrants (gewaehrleistet) that the SaaS-Services are at least 99.5% available in each period of 90 days during the term of the applicable Service Order (the “Availability”).‌ The demarcation point, at which the Availability will be measured, shall be the WAN- sided router output of the data centre in which the SaaS-Services are hosted. For this purpose, Rencore makes use of its own availability tracking tool, available under xxxxx://xxxxxx.xxxxxxx.xxx. 2.3.2 The actual availability is calculated as follows: 2.3.3 Availability is recorded 24 hours, 7 days per week, subject to exceptions listed in the following clauses. 2.3.4 The "Downtime" is the total number of minutes within 90 days during which the SaaS-Services are not accessible to Customer and/or Customer’s Affiliates for use over the Internet. The Downtime does not include periods of inaccessibility of the SaaS-Services (i) that are outside of the standard worktimes of the Customer (09:00- 17:00 in the time zone in which the Customer usually operates, unless communicated otherwise by the Customer) or (ii) that are due to factors beyond Rencore’s control, for example due to (a) unforeseeable events, IT security incidents or outages of connected services, (b) other services agreed upon with the Customer that prevent access to the SaaS-Services, (c) service degradation of third-party cloud providers (e.g., Microsoft, Cloudflare, etc.), and their services (Azure, Microsoft 365, Azure Active Directory/Authentication, Global DNS, etc.) and/or (d) periods of unavailability due to maintenance of the SaaS-Services in accordance with Clause 2.3.5.‌ The Customer understands that the SaaS-Services provided are a non-essential service that must be actively used by the Customer.
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Related to Availability of the SaaS-Services

  • Services FASC agrees to provide to the Adviser the services indicated in Exhibit A to this Agreement (the “Services”).

  • Scope of Services The specific scope of work for each job shall be determined in advance and in writing between TIPS Member, Member’s design professionals and Vendor. It is permitted for the TIPS Member to provide a general scope description, but the awarded vendor should provide a written scope of work, and if applicable, according to the TIPS Member’s design Professional as part of the proposal. Once the scope of the job is agreed to, the TIPS Member will issue a PO and/or an Agreement or Contract with the Job Order Contract Proposal referenced or as an attachment along with bond and any other special provisions agreed by the TIPS Member. If special terms and conditions other than those covered within this solicitation and awarded Agreements are required, they will be attached to the PO and/or an Agreement or Contract and shall take precedence over those in this base TIPS Vendor Agreement.

  • Termination In the event that either Party seeks to terminate this DPA, they may do so by mutual written consent so long as the Service Agreement has lapsed or has been terminated. Either party may terminate this DPA and any service agreement or contract if the other party breaches any terms of this DPA.

  • Effect of Termination Upon any expiration of the Term or termination of this Agreement, the obligations and rights of the parties hereto shall cease, provided that such expiration or termination of this Agreement shall not relieve the parties of any obligation or breach of this Agreement accruing prior to such expiration or termination, including, without limitation, all accrued payment obligations arising under Article 6. In addition, Article 5, Article 7, Section 2.12, Section 4.5, and this Section 4.6 shall survive the expiration or termination of this Agreement. For the avoidance of doubt, the rights of Registry Operator to operate the registry for the TLD shall immediately cease upon any expiration of the Term or termination of this Agreement.

  • Duration The Company shall continue in existence until dissolved, liquidated or terminated in accordance with the provisions of this Agreement and, to the extent not otherwise superseded by this Agreement, the Statutes.

  • MANAGEMENT RIGHTS 3.01 The Union acknowledges that all management rights and prerogatives are vested exclusively with the Employer and without limiting the generality of the foregoing; it is the exclusive function of the Employer: (a) To determine and establish standards and procedures for the care, welfare, safety and comfort of the residents in the facility. (b) To maintain order, discipline and efficiency and in connection therewith to establish and enforce reasonable rules and regulations. (c) To hire, transfer, layoff, schedule, recall, promote, demote, classify, assign duties, discharge, suspend or otherwise discipline employees for just cause, provided that a claim of discriminatory transfer, promotion, demotion of classification or a claim that an employee has been discharged or disciplined without just cause, may be the subject of a grievance and dealt with as hereinafter provided. (d) To have the right to plan, direct, and control the work and direction of employees and the operation of the facility. This includes the right to introduce new and improved methods, facilities, equipment and to control the amount of supervision necessary, work schedules, the combining or splitting up of departments, and the increases or reduction of personnel in a particular area or on the whole. 3.02 The Employer will exercise these rights in a manner consistent with the Collective Agreement and apply the provisions of the Collective Agreement in a reasonable manner.

  • Training a. The employer, in consultation with the local, shall be responsible for developing and implementing an ongoing harassment and sexual harassment awareness program for all employees. Where a program currently exists and meets the criteria listed in this agreement, such a program shall be deemed to satisfy the provisions of this article. This awareness program shall initially be for all employees and shall be scheduled at least once annually for all new employees to attend. b. The awareness program shall include but not be limited to: i. the definitions of harassment and sexual harassment as outlined in this Agreement; ii. understanding situations that are not harassment or sexual harassment, including the exercise of an employer's managerial and/or supervisory rights and responsibilities; iii. developing an awareness of behaviour that is illegal and/or inappropriate; iv. outlining strategies to prevent harassment and sexual harassment; v. a review of the resolution of harassment and sexual harassment as outlined in this Agreement; vi. understanding malicious complaints and the consequences of such; vii. outlining any Board policy for dealing with harassment and sexual harassment; viii. outlining laws dealing with harassment and sexual harassment which apply to employees in B.C.

  • Survival The representations and warranties contained herein shall survive the Closing and the delivery of the Securities.

  • Dimensions Education Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. A minimum of 7 years of experience with large and complex database management systems.

  • General Requirements The Contractor hereby agrees:

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