Service Degradation definition

Service Degradation means a degradation of the Service that is not a Service Disruption or a result of an Excluded Disruption, such as failure of the Service to achieve the SLA Targets for Latency / Frame Delay, Jitter / Frame Delay Variation, or Packet / Frame Loss.

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Service Degradation means that the specific Linear GDL circuit Service is degraded to some extent but not to the point of being completely unavailable (e.g., slow data transmission).

Service Degradation. When the service area or performances are not the nominal ones declared and published in the corresponding SoL Service Definition Document (SDD) [RD-1] o Possibly caused by RIMS outages, specific EWAN breaks/malfunctions, GEOs transponder malfunctions (low SNR), GPS outages, orbit degradation (reduced coverage) or abnormally high geomagnetic activity. • Service outage: When the SIS is not available at both operational GEOs providing the EGNOS Signal-In-Space (SIS) o Possibly caused by simultaneous NLES or CPF outages, by specific EWAN breaks/malfunctions or GEO malfunctions (spacecraft or transponder payload). Unplanned EGNOS system elements’ outages are out of the scope of this document and should be considered within the scope of the ESSP Contingency Master Plan. Both planned and unplanned EGNOS system elements’ outages should generate NOTAM proposals if affecting the service availability of any published EGNOS based procedure if feasible.

Examples of Service Degradation in a sentence

• In order to be eligible for a Service Credit as defined herein, Customers must first open a Trouble Ticket to report the Service Outage or Service Degradation.

• Rebates for Service Degradation are calculated as follows: the percentage of a month during which Service Degradation persisted is determined.

• After 6 hours - Notify VP Network Services with status reports every two hours until problems are resolved LEVEL IV PROBLEM - POP Site Service Degradation POP Equipment: Modems; Terminal Servers; Routers; CSU/DSU; LEC network .

• Global Service Degradation is deemed to have occurred when 30% or more of the User Sites fail to meet the specified SLA levels.

• Priority 1 Critical Business Impact Severe Service Degradation or Outage, or there is a critical impact to PSFAPSFA operation.

• Service Degradation will occur when the Service is not meeting the criteria for Measured Throughput and Backup Service Availability as defined in Section 1.4 of Schedule B.

• No Streaming Service Degradation or Streaming Service Outage will be declared for reports that both parties agree contain inaccurate data until new calculations are completed and accepted by both parties.

• For example, if Service Degradation persisted on a User Site for 4 days in a month with 31 days, the applicable rebate will be 13 % (4 divided by 31 times 100, rounded to the nearest integer) of the relevant monthly Qualifying Charges.

• Service Degradation, Cloud Platform Degradations and Disaster Recovery Degradation in connection with the same Incident shall not be cumulative, but Customer will be entitled to the highest of such Service Credits.

• The trouble ticket will be closed when packet loss as observed by Sify no longer falls within the Service Degradation or Service Outage criteria as defined in section 3.4.

More Definitions of Service Degradation

Service Degradation means: (a) under the Agreement, a material adverse effect on Provider’s performance in accordance with Provider’s actual, typical performance of the Services under the Agreement to the contractual Service Level; and (b) under the Assigned Customer Agreements with [ * * * ], a material adverse effect on Provider’s performance in accordance with Provider’s actual, typical performance of the services to the contractual Service Level under the [ * * * ] as applicable.

Service Degradation means any degradation in the availability and/or performance of the Service that does not render the Service unusable or significantly affect the operation of the Service.

Service Degradation means a degradation of the Service, such as failure of the Service to achieve the SLA Targets for Latency/Frame Delay, Jitter/Frame Delay Variation, or Packet Delivery.

Service Degradation means an unscheduled period during which the Services are available but do not perform as defined herein or in the Terms and Conditions

Service Degradation means that the International Private Service is degraded to some extent but not to the point of being completely unavailable (e.g., slow data transmission).