Service Degradation definition

Service Degradation means a degradation of the Service that is not a Service Disruption or a result of an Excluded Disruption, such as failure of the Service to achieve the SLA Targets for Latency / Frame Delay, Jitter / Frame Delay Variation, or Packet / Frame Loss.
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Service Degradation means any degradation in the availability and/or performance of the Service that does not render the Service unusable or significantly affect the operation of the Service.
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Service Degradation means that the specific Linear GDL circuit Service is degraded to some extent but not to the point of being completely unavailable (e.g., slow data transmission).
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Examples of Service Degradation in a sentence

  • In order to be eligible for a Service Credit as defined herein, Customers must first open a Trouble Ticket to report the Service Outage or Service Degradation.

  • All credits must be: (i) requested by the Customer within 30 days of a Service Disruption or Service Degradation by calling the Customer Care Center and opening a trouble ticket, and (ii) confirmed by TWCBC engineering support teams as associated with a trouble ticket and as failing to meet the applicable SLA Targets.

  • If the managed Wi-Fi Service does not meet the performance guarantees then India Trade Promotion Organisation (ITPO) will be eligible for a service degradation credit as outlined below.Credit for Service Degradation Credit eligibility for service degradation shall be determined wherever possible by measurements from the Network Monitoring System of the contractor’s managed CPE.

  • After 6 hours - Notify VP Network Services with status reports every two hours until problems are resolved LEVEL IV PROBLEM - POP Site Service Degradation POP Equipment: Modems; Terminal Servers; Routers; CSU/DSU; LEC network .

  • Rebates for Service Degradation are calculated as follows: the percentage of a month during which Service Degradation persisted is determined.

  • Global Service Degradation is deemed to have occurred when there is a failure to meet the SLA in respect of one Service Level, as defined in this Schedule, for 30% of User Sites during a Monthly Review Period.

  • Such Correction Plan shall be defined within thirty (30) days of the end of the Monthly Review Period during which the Global Service Degradation occurred and implemented within ninety (90) days of agreement between the parties.

  • The Service Implementation phase direct in three results: Service Failure, Service Degradation and Service Complete.

  • The performance of the Service is defined to reach the Termination Level (Clause 26.6.7 of the Contract) in the event that the Service suffers a "Global Service Degradation" five times within any nine months period.SCHEDULE 3 LIQUIDATED DAMAGES GENERAL The amounts of Liquidated Damages (LD) to apply in the event of Delays to implementation of the Network subject to Clause 6 of this Contract are shown below.

  • Any excess period of Backup Service unavailability is deemed to be a period of Service Degradation.


More Definitions of Service Degradation

Service Degradation. When the service area or performances are not the nominal ones declared and published in the corresponding SoL Service Definition Document (SDD) [RD-1] o Possibly caused by RIMS outages, specific EWAN breaks/malfunctions, GEOs transponder malfunctions (low SNR), GPS outages, orbit degradation (reduced coverage) or abnormally high geomagnetic activity. • Service outage: When the SIS is not available at both operational GEOs providing the EGNOS Signal-In-Space (SIS) o Possibly caused by simultaneous NLES or CPF outages, by specific EWAN breaks/malfunctions or GEO malfunctions (spacecraft or transponder payload). Unplanned EGNOS system elements’ outages are out of the scope of this document and should be considered within the scope of the ESSP Contingency Master Plan. Both planned and unplanned EGNOS system elements’ outages should generate NOTAM proposals if affecting the service availability of any published EGNOS based procedure if feasible.
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Service Degradation means: (a) under the Agreement, a material adverse effect on Provider’s performance in accordance with Provider’s actual, typical performance of the Services under the Agreement to the contractual Service Level; and (b) under the Assigned Customer Agreements with [ * * * ], a material adverse effect on Provider’s performance in accordance with Provider’s actual, typical performance of the services to the contractual Service Level under the [ * * * ] as applicable.
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Service Degradation means an unscheduled period during which the Services are available but do not perform as defined herein or in the Terms and Conditions
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Service Degradation means that the International Private Service is degraded to some extent but not to the point of being completely unavailable (e.g., slow data transmission).
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Related to Service Degradation

  • Degradation means a decrease in the useful life of the right-of-way caused by excavation in or disturbance of the right-of-way, resulting in the need to reconstruct such right-of-way earlier than would be required if the excavation or disturbance did not occur.

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Service delivery area means the defined geographic area for delivery of program services.

  • Service Drop means a cable that, by its design, capacity and relationship to other cables of the Company, can be reasonably considered to be for the sole purpose of connecting backbone of the Equipment to not more than one individual customer or building point of presence or property;

  • Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

  • Service Switching Point (SSP) is a telephone central office switch equipped with a Signaling System 7 (SS7) interface.

  • Service Outage means an instance when the Customer is unable to route traffic to one or more Customer Sites via the Network, which results in Service Downtime;

  • Service line sample means a one (1) liter sample of water collected in accordance with section 37(b)(3) of this rule that has been standing at least six (6) hours in a service line.

  • Basic generation service or "BGS" means electric generation

  • Service Specification means and include detailed description, statements to technical data, performance characteristics, and standards (Indian as well as) as applicable and as specified in the Contract as well as those specifications relating to Industry standards and codes applicable to the performance of the work, work performance quality and the specifications affecting the works or any additional specification required to be produced by the DCO to meet the design criteria.

  • Custom Local Area Signaling Service Features (CLASS) means certain call-management service features that are currently available from SBC-13STATE’s local networks. These could include: Automatic Call Back; Automatic Recall; Call Trace; Caller Identification and related blocking features; Calling Number Delivery; Customer Originated Trace; Distinctive Ringing/Call Waiting; Selective Call Forward; and Selective Call Rejection.

  • Service Description means pre-defined descriptions of services found at http://www.sap.com/servicedescriptions current as of the effective date of the Order Form which in conjunction with a Scope Document (if any) defines the Services to be provided and becomes part of the Order Form.

  • Compression ignition engine means an internal combustion engine with operating characteristics significantly similar to the theoretical diesel combustion cycle. The regulation of power by controlling fuel supply in lieu of a throttle is indicative of a compression ignition engine.

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Outage has the meaning set forth in the CAISO Tariff.

  • Generation Service means the sale of electricity, including ancillary services such as the provision of reserves, to a Customer by a Competitive Supplier.

  • Interconnection Service means the physical and electrical interconnection of the Customer Facility with the Transmission System pursuant to the terms of Tariff, Part IV and Tariff, Part VI and the Interconnection Service Agreement entered into pursuant thereto by Interconnection Customer, the Interconnected Transmission Owner and Transmission Provider.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Switching Point (SSP) means the telephone Central Office Switch equipped with a Signaling System 7 (SS7) interface.

  • Connectivity means the provision of a Permanent Separated Bicycle Lane system that reflects desired routes between all major origins and destinations in the city.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Basic generation service provider or "provider" means a

  • Continuous parameter monitoring system (CPMS means all of the equipment necessary to meet the data acquisition and availability requirements of the Prevention of Significant Deterioration program, to monitor process and control device operational parameters (for example, control device secondary voltages and electric currents) and other information (for example, gas flow rate, O2 or CO2 concentrations), and to record average operational parameter value(s) on a continuous basis.

  • Interconnection Point means the point(s) of connection(s) at which the project is connected to the grid i.e. it shall be at 11 / 22 kV bus bar level of substation of MSEDCL.

  • Generator Maintenance Outage means the scheduled removal from service, in whole or in part, of a generating unit in order to perform necessary repairs on specific components of the facility, if removal of the facility meets the guidelines specified in the PJM Manuals.

  • Unplanned Service Interruption means any Service Interruption where events or circumstances prevent the timely communication of prior warning or notice to the Trader or any affected Customer;