Cases Resolved Sample Clauses

Cases Resolved. 9. Follow-up Surveys Based on the average volume of referrals and cases over the past three years, Contractor shall perform within the following ranges of service deliverables. However, there is no limit to the number of services provided under this contract and Contractor may exceed the following metrics. Target Metrics Services FY 17-18* (October 1, 2017 - June 30, 2018) FY 18-19 FY 19-20 Intake/Problem Assessment 337 - 412 Assessments 450 - 550 Assessments 450 - 550 Assessments Cases Opened 337 - 412 opened 000 - 000 Xxxxxx 000 - 000 Opened Proceedings Initiated 187 - 412 Initiated 250 - 550 Initiated 250 - 550 Initiated Cases Closed 270 - 330 (80% opened) 360 - 440 (80% opened) 360 - 440 (80% opened) Cases Resolved 270 - 330 360 - 440 360 - 440 Follow Up Surveys 253 - 309 (75% of opened) 338 - 413 (75% of opened) 338 - 413 (75% of opened) Information & Referrals Minimum 187 per 9-month period Minimum 250 annually Minimum 250 annually Public Education Presdentations: -# of presentations 150 - 225 200 - 300 200 - 300 -# of attendees 3,750 - 7,500 5,000 - 10,000 5,000 - 10,000 C. Educational Workshops: Contractor will conduct the following number of presentations: ATTACHMENT E DISPUTE RESOLUTION PROGRAM PERFORMANCE FY 2017-2020 Public Education Presentations FY 17-18* (October 1, 2017 - June 30, 2018) FY 18-19 FY 19-20 3 presentations 4 presentations 4 presentations
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Cases Resolved. 9. Follow-up Surveys Based on the average volume of referrals and cases over the past three years, Contractor shall perform within the following ranges of service deliverables. However, there is no limit to the number of services provided under this contract and Contractor may exceed the following metrics. Services Target Metrics Intake/Problem Assessment 1,583 assessments Cases Opened 1,250 - 2,083 cases Proceedings Initiated 25 - 200 proceedings Cases Closed A minimum of 80% of cases opened Cases Resolved 833 – 1,667 cases Follow-up Surveys A minimum of 1 completed survey from 75% of cases opened Information and Referrals A minimum of 179 annually Public Education Presentations: -# of presentations 292 – 375 400 – 500 presentations -# of attendees 12,500 – 20,833 C. Educational Workshops: Contractor will conduct 8 presentations per program year

Related to Cases Resolved

  • Disputes Resolution 10:01 Jurisdictional disputes involving workers employed under this Collective Agreement shall henceforth be resolved under the provisions of the Canadian Jurisdictional Disputes Plan in accordance with its rules and regulations and without work stoppage, slow down or other lack of production, and it is further agreed that a jurisdictional dispute shall in no way interfere with the progress or prosecution of work.

  • DISPUTES RESOLUTION PROCEDURE 10.1 A major objective of this Agreement is to eliminate lost time and/or production arising out of disputes or grievances. The Parties to this Agreement are committed to complying with the terms of this procedure.

  • Amicable Resolution (a) Save where expressly stated to the contrary in this Agreement, any dispute, difference or controversy of whatever nature between the Parties, howsoever arising under, out of or in relation to this Agreement (the "Dispute") shall in the first instance be attempted to be resolved amicably in accordance with the procedure set forth in Clause 12.1 (b).

  • Grievance Resolution If a grievance is resolved at Step 2 or 3 in the procedure as provided herein, the grievant concerned shall indicate acceptance of the resolution by affixing his/her signature in the appropriate space indicated. If the employee has been represented by the Union at the Step of the procedure at which a resolution is reached, the Union representative shall also sign the appropriate document acknowledging that the employee has accepted the resolution. Decisions on grievances where an employee represents him/herself shall not be considered precedent setting or binding with regard to any future grievances filed with respect to the same or similar matters.

  • Complaint Resolution We operate a complaints procedure to enable resolution to complaints; these must be advised in Writing directly to us, to enable our formal complaints process to be applied.

  • Conflict Resolution 15.1 In case of conflict between the project partners resulting from the interpretation or the application of this Agreement, or in connection with the activities contained within, the parties involved shall make the effort to come to an amicable arrangement rapidly and in the spirit of good cooperation.

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