Claims and Disputes. 17.1. The client has the right to address the Bank with a claim in verbal, written or electronic form. To express a verbal claim, the consumer may address the JSC PASHA Bank Georgia telephone service center – contact center (+995 322) 265 000. The standard written form of claim can be submitted to the Bank branches and service centers. Claims can be submitted electronically by means of internet bank or web page of the Bank xxx.xxxxxxxxx.xx . The maximum term needed to review a client’s claim is no more than one month after submission of the application and identification of the applicant. Claims are reviewed by the Customer Experience Management Department of JSC PASHA Bank. The client shall be promptly notified of the decision regarding the claim, in writing or electronically (in agreement with the client and/or in the method in which the claim was made). Information about the process of the claim hearing can be obtained at any branch/service center and/or via remote channels. Communication between the client and the Bank with regard to the claim is exercised at the following email address of the Bank: xxxxxxxxxxxx@xxxxxxxxx.xx.
Appears in 9 contracts
Samples: General Agreement, General Agreement, General Agreement
Claims and Disputes. 17.1. 17.1 The client has the right to address the Bank with a claim in verbal, written or electronic form. To express a verbal claim, the consumer may address the JSC PASHA Bank Georgia telephone service center – contact center (+995 322) 265 00022 25 25. The standard written form of claim can be submitted to the Bank branches and service centers. Claims can be submitted electronically by means of internet bank or web page of the Bank xxx.xxxxxxxxx.xx xxx.xxxxxx.xx . The maximum term needed to review a client’s claim is no more than one month after submission of the application and identification of the applicant. Claims are reviewed by the Customer Experience Management Department of JSC PASHA Bank. The client shall be promptly notified of the decision regarding the claim, in writing or electronically (in agreement with the client and/or in the method in which the claim was made). Information about the process of the claim hearing can be obtained at any branch/service center and/or via remote channels. Communication between the client and the Bank with regard to the claim is exercised at the following email address of the Bank: xxxxxxxxxxxx@xxxxxxxxx.xx.
Appears in 8 contracts
Samples: General Agreement, General Agreement, General Agreement
Claims and Disputes. 17.1. The client (consumer) has the right to address the Bank bank with a the claim in verbal, written or electronic form. To express a For expressing the verbal claim, the consumer may address the JSC PASHA Bank Georgia telephone service center – contact center (+995 322+000 000) 265 000 000 000. The standard Standard written form of the claim can be submitted to the Bank bank branches and service centers. Claims can be submitted electronically by means of internet bank or web page of the Bank bank xxx.xxxxxxxxx.xx . The maximum Maximal term needed to of review a of the claim of the client’s claim is , no more later than one month after submission of the application and identification of the applicant. Claims are reviewed by the Customer Experience Management Operations Department and Compliance Department of JSC PASHA Bank. The client shall be promptly notified of on the decision regarding the claim, claim in writing or electronically (in agreement with the client and/or in similar to the method in which of expressing the claim was madeclaim). Information about the process of the claim hearing can be obtained at any branch/service center and/or via remote channels. Communication between the client and the Bank bank with regard to the claim is exercised at the following email address of the Bankbank: xxxxxxxxxxxx@xxxxxxxxx.xx.
Appears in 6 contracts
Samples: General Agreement, General Agreement, General Agreement
Claims and Disputes. 17.1. The client has the right to address the Bank with a claim in verbal, written or electronic form. To express a verbal claim, the consumer may address the JSC PASHA Bank Georgia telephone service center – contact center (+995 322) 265 000. The standard written form of claim can be submitted to the Bank branches and service centers. Claims can be submitted electronically by means of internet bank or web page of the Bank xxx.xxxxxxxxx.xx . The maximum term needed to review a client’s claim is no more than one month after submission of the application and identification of the applicant. Claims are reviewed by the Customer Experience Management Department of JSC PASHA Bank. The client shall be promptly notified of the decision regarding the claim, in writing or electronically (in agreement with the client and/or in the method in which the claim was made). Information about the process of the claim hearing can be obtained at any branch/service center and/or via remote channels. Communication between the client and the Bank with regard to the claim is exercised at the following email address of the Bank: xxxxxxxxxxxx@xxxxxxxxx.xx.
Appears in 6 contracts
Samples: General Agreement, General Agreement, General Agreement
Claims and Disputes. 17.1. 17.1 The client has the right to address the Bank with a claim in verbal, written or electronic form. To express a verbal claim, the consumer may address the JSC PASHA Bank Georgia telephone service center – contact center (+995 322) 265 00022 25 25. The standard written form of claim can be submitted to the Bank branches and service centers. Claims can be submitted electronically by means of internet bank or web page of the Bank xxx.xxxxxxxxx.xx xxx.xxxxxx.xx . The maximum term needed to review a client’s claim is no more than one month after submission of the application and identification of the applicant. Claims are reviewed by the Customer Experience Management Operations Department and Compliance Department of JSC PASHA Bank. The client shall be promptly notified of the decision regarding the claim, in writing or electronically (in agreement with the client and/or in the method in which the claim was made). Information about the process of the claim hearing can be obtained at any branch/service center and/or via remote channels. Communication between the client and the Bank with regard to the claim is exercised at the following email address of the Bank: xxxxxxxxxxxx@xxxxxxxxx.xx.
Appears in 5 contracts
Samples: General Agreement, General Agreement, General Agreement
Claims and Disputes. 17.1. The client 17.1 Client (consumer) has the right to address the Bank with a the claim in verbal, written or electronic form. To express a For expressing the verbal claim, the consumer may address the JSC PASHA Bank Georgia telephone service center – contact center (+995 322) 265 00022 25 25. The standard Standard written form of the claim can be submitted to the Bank branches and service centers. Claims can be submitted electronically by means of internet bank or web page of the Bank xxx.xxxxxxxxx.xx xxx.xxxxxx.xx . The maximum Maximal term needed to of review a of the claim of the client’s claim is , no more later than one month after submission of the application and identification of the applicant. Claims are reviewed by the Customer Experience Management Operations Department and Compliance Department of JSC PASHA Bank. The client shall be promptly notified of on the decision regarding the claim, in writing or electronically (in agreement with the client and/or in similar to the method in which of expressing the claim was madeclaim). Information about the process of the claim hearing can be obtained at any branch/service center and/or via remote channels. Communication between the client and the Bank with regard to the claim is exercised at the following email address of the Bank: xxxxxxxxxxxx@xxxxxxxxx.xx.
Appears in 4 contracts
Samples: General Agreement, General Agreement, General Agreement
Claims and Disputes. 17.1. The client (consumer) has the right to address the Bank bank with a the claim in verbal, written or electronic form. To express a For expressing the verbal claim, the consumer may address the JSC PASHA Bank Georgia telephone service center – contact center (+995 322+000 000) 265 000 000 000. The standard Standard written form of the claim can be submitted to the Bank bank branches and service centers. Claims can be submitted electronically by means of internet bank or web page of the Bank bank xxx.xxxxxxxxx.xx . The maximum Maximal term needed to of review a of the claim of the client’s claim is , no more later than one month after submission of the application and identification of the applicant. Claims are reviewed by the Customer Experience Management Operations Department and Compliance Department of JSC PASHA Bank. The client shall be promptly notified of on the decision regarding adopted with regard to the claim, claim in writing or electronically and/or by other means of communication (in agreement with the client and/or in the method in which the claim was madeelectronic, digital, telephone etc.). Information about the process of the claim hearing can be obtained at any branch/service center and/or via remote channels. Communication between the client and the Bank bank with regard to the claim is exercised at the following email address of the Bankbank: xxxxxxxxxxxx@xxxxxxxxx.xx.
Appears in 1 contract
Samples: General Agreement
Claims and Disputes. 17.1. The client (consumer) has the right to address the Bank with a the claim in verbal, written or electronic form. To express a For expressing the verbal claim, the consumer may address the JSC PASHA Bank Georgia telephone service center – contact center (+995 322) 265 00022 25 25. The standard Standard written form of the claim can be submitted to the Bank branches and service centers. Claims can be submitted electronically by means of internet bank or web page of the Bank xxx.xxxxxxxxx.xx xxx.xxxxxx.xx . The maximum Maximal term needed to of review a of the claim of the client’s claim is , no more later than one month after submission of the application and identification of the applicant. Claims are reviewed by the Customer Experience Management Operations Department and Compliance Department of JSC PASHA Bank. The client shall be promptly notified of on the decision regarding adopted with regard to the claim, claim in writing or electronically and/or by other means of communication (in agreement with the client and/or in the method in which the claim was madeelectronic, digital, telephone etc.). Information about the process of the claim hearing can be obtained at any branch/service center and/or via remote channels. Communication between the client and the Bank with regard to the claim is exercised at the following email address of the Bank: xxxxxxxxxxxx@xxxxxxxxx.xx.
Appears in 1 contract
Samples: General Agreement