Complaint and Grievance Procedures. A quality of service concern addresses Our services, access, availability or attitude and those of Our Network Providers. A quality of care concern addresses the appropriateness of care given to a Member.
Appears in 5 contracts
Samples: Limited Benefit Contract, Benefit Contract, Benefit Contract
Complaint and Grievance Procedures. A quality of service concern addresses Our the services, access, availability or attitude and those of Our Network Participating Providers. A quality of care concern addresses the appropriateness of care given to a MemberYou.
Appears in 3 contracts
Samples: Limited Benefit Contract, Limited Benefit Contract, Limited Benefit Contract
Complaint and Grievance Procedures. A quality of service concern addresses Our the Claims Administrator’s services, access, availability or attitude and those of Our the Claims Administrator’s Network Providers. A quality of care concern addresses the appropriateness of care given to a MemberPlan Participant.
Appears in 2 contracts
Samples: www.la-umc.org, www.la-umc.org
Complaint and Grievance Procedures. A quality of service concern addresses Our services, access, availability or attitude and those of Our Network Participating Providers. A quality of care concern addresses the appropriateness of care given to a Member.
Appears in 1 contract
Samples: Limited Benefit Contract
Complaint and Grievance Procedures. A quality of service concern addresses Our services, access, availability or attitude and those of Our Network Participating Providers. A quality of care concern addresses the appropriateness of care given to a Member.
Appears in 1 contract
Samples: Limited Benefit Contract
Complaint and Grievance Procedures. A quality of service concern addresses Our the Claims Administrator’s services, access, availability availabilit y or attitude and those of Our the Claims Administrator’s Network Providers. A quality of care concern addresses the appropriateness of care given to a MemberPlan Participant.
Appears in 1 contract
Samples: www.la-umc.org
Complaint and Grievance Procedures. A quality of service concern addresses Our services, access, availability or attitude and those of Our Network Participating Providers. A quality of care concern addresses the appropriateness of care given to a MemberYou.
Appears in 1 contract
Samples: www.bcbsla.com