Common use of Complaint and Grievance Procedures Clause in Contracts

Complaint and Grievance Procedures. A quality of service concern addresses Our services, access, availability or attitude and those of Our Network Providers. A quality of care concern addresses the appropriateness of care given to a Member.

Appears in 5 contracts

Samples: Limited Benefit Contract, Benefit Contract, Benefit Contract

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Complaint and Grievance Procedures. A quality of service concern addresses Our the services, access, availability or attitude and those of Our Network Participating Providers. A quality of care concern addresses the appropriateness of care given to a MemberYou.

Appears in 3 contracts

Samples: Limited Benefit Contract, Limited Benefit Contract, Limited Benefit Contract

Complaint and Grievance Procedures. A quality of service concern addresses Our the Claims Administrator’s services, access, availability or attitude and those of Our the Claims Administrator’s Network Providers. A quality of care concern addresses the appropriateness of care given to a MemberPlan Participant.

Appears in 2 contracts

Samples: www.la-umc.org, www.la-umc.org

Complaint and Grievance Procedures. A quality of service concern addresses Our services, access, availability or attitude and those of Our Network Participating Providers. A quality of care concern addresses the appropriateness of care given to a Member.

Appears in 1 contract

Samples: Limited Benefit Contract

Complaint and Grievance Procedures. ‌‌‌ A quality of service concern addresses Our services, access, availability or attitude and those of Our Network Participating Providers. A quality of care concern addresses the appropriateness of care given to a Member.

Appears in 1 contract

Samples: Limited Benefit Contract

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Complaint and Grievance Procedures. A quality of service concern addresses Our the Claims Administrator’s services, access, availability availabilit y or attitude and those of Our the Claims Administrator’s Network Providers. A quality of care concern addresses the appropriateness of care given to a MemberPlan Participant.

Appears in 1 contract

Samples: www.la-umc.org

Complaint and Grievance Procedures. A quality of service concern addresses Our services, access, availability or attitude and those of Our Network Participating Providers. A quality of care concern addresses the appropriateness of care given to a MemberYou.

Appears in 1 contract

Samples: www.bcbsla.com

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