Common use of Complaint and Grievance Procedures Clause in Contracts

Complaint and Grievance Procedures. A quality of service concern addresses the services, access, availability or attitude and those of Participating Providers. A quality of care concern addresses the appropriateness of care given to You. To Register a Complaint A Complaint is an oral expression of dissatisfaction with Us, UCD or with Provider services. You may call UCD at 0-000-000-0000 to register a Complaint. UCD will attempt to resolve Your Complaint at the time of the call. To File a Formal Grievance A Grievance is a written expression of dissatisfaction with Us, UCD or with Provider services. If You do not feel Your Complaint was adequately resolved or You wish to file a formal Grievance, You must submit this in writing within one hundred eighty (180) days of the event that lead to the dissatisfaction. UCD Customer Service Department will assist You if necessary. Send Your written Grievance to: United Concordia Dental Customer Service P.O. Box 69420 Harrisburg, PA 17106-9420 A response will be mailed to the You within thirty (30) business days of receipt of Your written Grievance.

Complaint and Grievance Procedures. A quality of service concern addresses the services, access, availability or attitude and those of Participating Providers. A quality of care concern addresses the appropriateness of care given to You. To Register a Complaint A Complaint is an oral expression of dissatisfaction with Us, UCD or with Provider services. You may call UCD at 0-000-000-0000 to register a Complaint. UCD will attempt to resolve Your Complaint at the time of the call. To File a Formal Grievance A Grievance is a written expression of dissatisfaction with Us, UCD or with Provider services. If You do not feel Your Complaint was adequately resolved or You wish to file a formal Grievance, You must submit this in writing within one hundred eighty (180) days of the event that lead to the dissatisfaction. UCD Customer Service Department will assist You if necessary. Send Your written Grievance to: United Concordia Dental Customer Service P.O. P. O. Box 69420 Harrisburg, PA 17106-9420 A response will be mailed to the You within thirty (30) business days of receipt of Your written Grievance.

Complaint and Grievance Procedures. A quality of service concern addresses the services, access, availability or attitude and those of Participating Providers. A quality of care concern addresses the appropriateness of care given to You. To Register a Complaint A Complaint is an oral expression of dissatisfaction with Us, UCD or with Provider services. You may call UCD at 0-000-000-0000 to register a Complaint. UCD will attempt to resolve Your Complaint at the time of the call. To File a Formal Grievance A Grievance is a written expression of dissatisfaction with Us, UCD or with Provider services. If You do not feel Your Complaint was adequately resolved or You wish to file a formal Grievance, You must submit this in writing within one hundred eighty (180) days of the event that lead to the dissatisfaction. UCD Customer Service Department will assist You if necessary. Send Your written Grievance to: United Concordia Dental Customer Service P.O. P. O. Box 69420 Harrisburg, PA 17106-9420 A response will be mailed to the You within thirty (30) business days of receipt of Your written Grievance.

Complaint and Grievance Procedures. A quality of service concern addresses the services, access, availability or attitude and those of Participating Providers. A quality of care concern addresses the appropriateness of care given to You. To Register a Complaint A Complaint is an oral expression of dissatisfaction with Us, UCD or with Provider services. You may call UCD at 0-000-000-0000 to register a Complaint. UCD will attempt to resolve Your Complaint at the time of the call. To File a Formal Grievance A Grievance is a written expression of dissatisfaction with Us, UCD or with Provider services. If You do not feel Your Complaint was adequately resolved or You wish to file a formal Grievance, You must submit this in writing within one hundred eighty (180) days of the event that lead to the dissatisfaction. UCD Customer Service Department will assist You if necessary. Send Your written Grievance to: United Concordia Dental Customer Service P.O. Box 69420 Harrisburg, PA 17106-9420 A response will be mailed to the You within thirty (30) business days of receipt of Your written Grievance.

Complaint and Grievance Procedures. A quality of service concern addresses the services, access, availability or attitude and those of Participating Providers. A quality of care concern addresses the appropriateness of care given to You. To Register a Complaint A Complaint is an oral expression of dissatisfaction with Us, UCD or with Provider services. You Members may call UCD at 0-000-000-0000 to register a Complaint. UCD will attempt to resolve Your Complaint at the time of the call. To File a Formal Grievance A Grievance is a written expression of dissatisfaction with Us, UCD or with Provider services. If You do not feel Your Complaint was adequately resolved or You wish to file a formal Grievance, You must submit this in writing within one hundred eighty (180) days of the event that lead to the dissatisfaction. UCD Customer Service Department will assist You if necessary. Send Your written Grievance to: United Concordia Dental Customer Service P.O. Box 69420 Harrisburg, PA 17106-9420 A response will be mailed to the You within thirty (30) business days of receipt of Your written Grievance.