Common use of Complaint and Grievance Procedures Clause in Contracts

Complaint and Grievance Procedures. A quality of service concern addresses Our services, access, availability or attitude and those of Our Network Providers. A quality of care concern addresses the appropriateness of care given to a Member. To Register a Complaint A Complaint is an oral expression of dissatisfaction with Us, Claims Administrator or with Provider services. Members may call UCD at 0-000-000-0000 to register a Complaint. UCD will attempt to resolve the Member’s Complaint at the time of his call.

Complaint and Grievance Procedures. A quality of service concern addresses Our services, access, availability or attitude and those of Our Network Providers. A quality of care concern addresses the appropriateness of care given to a Member. To Register a Complaint A Complaint is an oral expression of dissatisfaction with Us, Claims Administrator Xxxxx Vision or with Provider services. Members may call UCD Our Customer Service Department at 0-000-000-0000 to register a Complaint. UCD We will attempt to resolve the Member’s Complaint at the time of his call.

Complaint and Grievance Procedures. A quality of service concern addresses Our the services, access, availability or attitude and those of Our Network Participating Providers. A quality of care concern addresses the appropriateness of care given to a MemberYou. To Register a Complaint A Complaint is an oral expression of dissatisfaction with Us, Claims Administrator UCD or with Provider services. Members You may call UCD at 0-000-000-0000 to register a Complaint. UCD will attempt to resolve the Member’s Your Complaint at the time of his the call. 40XX1984 R01/22 32 2.