Common use of Complaint and Grievance Procedures Clause in Contracts

Complaint and Grievance Procedures. A quality of service concern addresses the Claims Administrator’s services, access, availability or attitude and those of the Claims Administrator’s Network Providers. A quality of care concern addresses the appropriateness of care given to a Plan Participant. 1. To Register a Complaint Call the Claims Administrator’s customer service department at 0-000-000-0000. The Claims Administrator will attempt to resolve a Plan Participant’s Complaint at the time of their call.

Appears in 2 contracts

Samples: Group Dental Care and Treatment Contract, Group Dental Care and Treatment Contract

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Complaint and Grievance Procedures. A quality of service concern addresses the Claims Administrator’s Our services, access, availability or attitude and those of the Claims Administrator’s Our Network Providers. A quality of care concern addresses the appropriateness of care given to a Plan ParticipantMember. 1. To Register a Complaint Call the Claims Administrator’s customer service department A Complaint is an oral expression of dissatisfaction with Us, Xxxxx Vision or with Provider services. Members may call Our Customer Service Department at 0-000-000-00000000 to register a Complaint. The Claims Administrator We will attempt to resolve a Plan Participantthe Member’s Complaint at the time of their his call.

Appears in 2 contracts

Samples: Group Limited Vision Benefit Contract, Group Limited Vision Benefit Contract

Complaint and Grievance Procedures. A quality of service concern addresses the Claims Administrator’s services, access, availability availabilit y or attitude and those of the Claims Administrator’s Network Providers. A quality of care concern addresses the appropriateness of care given to a Plan Participant. 1. To Register a Complaint A Complaint is an oral expression of dissatisfaction with Us or with Provider services. Call the Claims Administrator’s customer service department at 0-000-000-0000. The Claims Administrator will attempt to resolve a Plan Participant’s Complaint at the time of their call.

Appears in 1 contract

Samples: Group Dental Care and Treatment Contract

Complaint and Grievance Procedures. A quality of service concern addresses the Claims Administrator’s Our services, access, availability or attitude and those of the Claims Administrator’s Network Our Participating Providers. A quality of care concern addresses the appropriateness of care given to a Plan ParticipantYou. 1. To Register a Complaint A Complaint is an oral expression of dissatisfaction with Us or with Provider services. Call the Claims Administrator’s customer service department UCD Customer Service Department at 0-000-000-0000. The Claims Administrator We will attempt to resolve a Plan Participant’s Your Complaint at the time of their Your call.

Appears in 1 contract

Samples: Individual Dental Contract

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Complaint and Grievance Procedures. A quality of service concern addresses the Claims Administrator’s Our services, access, availability or attitude and those of the Claims Administrator’s Our Network Providers. A quality of care concern addresses the appropriateness of care given to a Plan Participant. 1Member. To Register a Complaint Call the Claims Administrator’s customer service department A Complaint is an oral expression of dissatisfaction with Us, Xxxxx Vision or with Provider services. Members may call Our Customer Service Department at 0-000-000-00000000 to register a Complaint. The Claims Administrator We will attempt to resolve a Plan Participantthe Member’s Complaint at the time of their his call.

Appears in 1 contract

Samples: Group Limited Vision Benefit Contract

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