COMPLAINT/GRIEVANCE AND ARBITRATION PROCEDURE. (a) The Parties agree to make every reasonable effort to settle all complaints and grievances promptly. (b) There shall be no discrimination, harassment or coercion practiced against any person involved in the Grievance and Arbitration procedure, or against any employee who elects not to pursue a grievance. (c) The Union shall have carriage of all grievances. The University shall deal only with the Union with respect to a grievance. (d) No technical violation or irregularity occasioned by clerical, typographical or technical error in the written specification of the grievance shall prevent the substance of a grievance from being heard and judged on its merits. (e) If a grievance is settled at any stage in the grievance process, such settlement shall be reduced to writing and countersigned by the Union representative and the Employer
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Samples: Collective Agreement, Collective Agreement, Collective Agreement