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Common use of Complaint Stage Clause in Contracts

Complaint Stage. It is the mutual desire of the Parties that the complaints of employees shall be adjusted as quickly as possible. An employee who has a complaint must bring that complaint to the attention of the immediate Manager within five (5) working days of when the employee became or ought reasonably to have become aware of the occurrence that gave rise to the complaint. It is understood that no employee has a grievance until the immediate Manager has been given an opportunity to adjust the complaint and verbally reply, which shall be a maximum of three (3) working days from the presentation of the complaint.

Appears in 8 contracts

Samples: Collective Agreement, Collective Agreement, Collective Agreement

Complaint Stage. It is the mutual desire of the Parties that the complaints of employees shall be adjusted as quickly as possible. An employee who has a complaint must bring that complaint to the attention of the immediate Manager within five (5) working days of when the employee became or ought reasonably to have become aware of the occurrence that gave rise to the complaint. It is understood that no employee has a grievance Grievance until the immediate Manager has been given an opportunity to adjust the complaint and verbally reply, which shall be a maximum of three (3) working days from the presentation of the complaint.

Appears in 4 contracts

Samples: Collective Agreement, Collective Agreement, Collective Agreement

Complaint Stage. It is the mutual desire of the Parties Employer and the Union that the complaints of employees shall be adjusted as quickly as possible. An employee who has a complaint must bring that complaint to the attention of the immediate Manager Supervisor within five ten (510) working days of when the employee became or ought reasonably to have become aware of the occurrence that which gave rise to the complaint. It is understood that no employee has a grievance Grievance until the immediate Manager Supervisor has been given an opportunity to adjust review the complaint and verbally reply, which shall be a maximum of three five (35) working days from the presentation of the complaint. The Xxxxxxx shall accompany the employee if the employee so requests.

Appears in 4 contracts

Samples: Collective Agreement, Collective Agreement, Collective Agreement

Complaint Stage. It is the mutual desire of the Parties Employer and the Union that the complaints of any employees shall be adjusted as quickly as possible. An employee who has a complaint must bring that complaint to the attention of the immediate Manager Chief Executive Officer or designate within five ten (510) working days of when the employee became or ought reasonably to have become aware of the occurrence that which gave rise to the complaint. It is understood that no employee has a grievance Grievance until the immediate Manager Chief Executive Officer or designate has been given an opportunity to adjust the complaint and verbally reply, which shall be a maximum of three (3) working days from the presentation of the complaint.

Appears in 4 contracts

Samples: Collective Agreement, Collective Agreement, Collective Agreement

Complaint Stage. It is the mutual desire of the Parties Employer and the Union that the complaints of employees shall be adjusted as quickly as possible. An employee who has a complaint must bring that complaint to the attention of the immediate Manager within five ten (510) working days of when the employee became or ought reasonably to have become aware of the occurrence that which gave rise to the complaint. It is understood that no employee has a grievance Grievance until the immediate Manager has been given an opportunity to adjust review the complaint and verbally reply, which shall be a maximum of three five (35) working days from the presentation of the complaint. The Xxxxxxx shall accompany the employee if the employee so requests.

Appears in 2 contracts

Samples: Collective Agreement, Collective Agreement

Complaint Stage. It is the mutual desire of the Parties Employer and the Union that the complaints of any employees shall be adjusted as quickly as possible. An employee who has a complaint must bring that complaint to the attention of the immediate Manager Chief Executive Officer or designate within five (5) working days of when the employee became or ought reasonably to have become aware of the occurrence that which gave rise to the complaint. It is understood that no employee has a grievance Grievance until the immediate Manager Chief Executive Officer or designate has been given an opportunity to adjust the complaint and verbally reply, which shall be a maximum of three (3) working days from the presentation of the complaint.

Appears in 2 contracts

Samples: Collective Agreement, Collective Agreement

Complaint Stage. It is the mutual desire of the Parties parties that the complaints of employees shall be adjusted are dealt with as quickly promptly as possible. An employee who has a complaint must bring that complaint to the attention of the immediate Manager within five (5) working days of when the employee became or ought reasonably to have become aware of the occurrence that gave rise to the complaint. It is understood and agreed that no an employee has a no grievance until the they have first discussed their complaint with their immediate Supervisor/Manager has been given and allowed them an opportunity to adjust endeavour to settle the complaint and complaint. Complaints may be submitted in writing or may be stated verbally reply, which shall be a maximum of three within seven (37) working days from after the presentation circumstances giving rise to the complaint have occurred or originated. The employee’s immediate Supervisor/Manager will endeavour to resolve the complaint within seven (7) working days after the submission of the complaint.

Appears in 1 contract

Samples: Collective Agreement

Complaint Stage. (a) It is the mutual desire of the Parties parties hereto that the complaints of employees shall should be adjusted as quickly as possible. An , and it is understood that an employee who has a no grievance until she has first given the Manager or his designate the opportunity to adjust his complaint. (b) Such complaint must bring that complaint shall be discussed by the employee with the Manager or his designate, within 14 calendar days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the immediate Manager within five (5) working days of when the employee became or ought reasonably to have become aware of the occurrence that gave rise to the complaint. It is understood that no employee has a grievance until the immediate Manager has been given an opportunity to adjust the complaint and verbally reply, which shall be a maximum of three (3) working days from the presentation of the complaintemployee.

Appears in 1 contract

Samples: Collective Agreement

Complaint Stage. It is the mutual desire of the Parties parties, that the complaints of employees shall be adjusted as quickly as possible. An It is understood that an employee who has a shall have no grievance until they have first given their immediate Supervisor the opportunity of settling their complaint. The complaint must bring that complaint to the attention shall be discussed with their immediate Supervisor within ten (10) calendar days of the immediate Manager within five (5) working days of when date upon which the employee first became or ought reasonably to have become aware of the occurrence that gave facts giving rise to the complaint. It is understood that no employee has The Supervisor or designate will provide a grievance until the immediate Manager has been given an opportunity response to adjust the complaint and verbally reply, which shall be a maximum within ten (10) calendar days of three (3) working days from the presentation receipt of the complaint.

Appears in 1 contract

Samples: Collective Agreement

Complaint Stage. It is the mutual desire of the Parties parties that the complaints of employees shall be adjusted as quickly as possible. An It is understood that an employee who has a complaint must bring that complaint no grievance until the employee’s immediate supervisor is given an opportunity to adjust the complaint. Employees shall discuss complaints with their immediate supervisor within ten (10) working days after the circumstances giving rise to the attention of complaint. Failing settlement by the immediate Manager supervisor within five (5) working days, the complaint may then be taken up as a grievance within five (5) working days of when the employee became or ought reasonably to have become aware following advice of the occurrence that gave rise to immediate supervisor's decision in the complaint. It is understood that no employee has a grievance until the immediate Manager has been given an opportunity to adjust the complaint and verbally reply, which shall be a maximum of three (3) working days from the presentation of the complaint.following manner:

Appears in 1 contract

Samples: Collective Agreement