Common use of Complaint Clause in Contracts

Complaint. 13.1 If a complaint or enquiry relating to Counter Terrorism Activities or Allied Matters (including those that gives rise to a conduct matter or grievance proceedings) is made to any Responsible Policing Body (Responsible PCC) or any Responsible Chief Officer, this shall be dealt with by the Responsible Policing Body (Responsible PCC) or any Responsible Chief Officer that receives the complaint or enquiry. The receiving Responsible Policing Body (PCC) or Responsible Chief Officer dealing with the complaint or enquiry may, if in the wider counter terrorism policing interest, consult, if appropriate, with the Chair of the Counter Terrorism Coordination Committee before responding to that complaint or enquiry. 13.2 If any complaint or enquiry relating to the terms of this Agreement is made to any Party to this Agreement (formally, informally, to the external auditor, Ombudsman, Strategic Board or Chief Constables’ Council) this shall be referred to the Chair of the Strategic Board and the Parties shall cooperate fully in dealing with such complaints and shall cooperate in responding to any enquiries made and dealing with the complaint. 13.3 If any complaint or enquiry relating to the functions of the Counter Terrorism Coordination Committee, including those relating to approved national policy, is made to any Party to this Agreement (formally, informally, to the external auditor, Ombudsman, Strategic Board or Chief Constables’ Council) this shall be referred to the Chair of the NPCC and the Parties shall cooperate fully in dealing with such complaints and shall cooperate in responding to any enquiries made and dealing with the complaint. 13.4 The Parties shall cooperate fully in dealing with any complaints and shall cooperate in responding to any enquiries made by any external regulatory body.

Appears in 6 contracts

Samples: Collaboration Agreement, Collaboration Agreement, Collaboration Agreement

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