Common use of COMPLAINTS AND GRIEVANCE PROCEDURE Clause in Contracts

COMPLAINTS AND GRIEVANCE PROCEDURE. All complaints and grievances shall be taken up in the following manner: Step An employee having a question or complaint shall refer it to his immediate Supervisor within five working days of the actual occurrence leading to the question or complaint. The Supervisor shall reply to the employee, giving the answer to the complaint or question within five working days from the date of submission. Step If further action is then to be taken, then within five working days after the decision is given in Step the employee, who may request the assistance of his or her xxxxxxx shall submit the grievance in writing to the Administrator. The grievance shall state the nature of the grievance and the remedy sought. A meeting will then be held between the Administrator or his designated representative and the employee. It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his xxxxxxx and that the business agent of the Union or an International Representative of the Union may also be present at the request of either the employee or the Employer. The decision of the Administrator or his designated representative shall be given in writing within five working days following the meeting. Step Should the Administrator fail to render his decision as required in Step or failing settlement of any grievance under the foregoing procedure arising from the interpretation, application, administration, or alleged violation of this agreement, including any question as to whether a matter is the grievance may be referred to arbitration by either the Employer or the Union. If no written request for Xxxxxxxxxxx is received within five working days after the decision under Step is given or within ten working days following the meeting under Step of the grievance procedure, the grievance shall be deemed to have been abandoned and the same grievance shall not be the subject matter of a further grievance. Any of the time allowances in this agreement relating to the processing of complaints and grievances may be extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the terms of this agreement, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so requests, to the presence of the Union xxxxxxx or Union committee member, or if either of the above are not available, a member representative of the employee’s choice who is working on the current shift.

Appears in 1 contract

Samples: Collective Agreement

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COMPLAINTS AND GRIEVANCE PROCEDURE. All complaints Should any dispute arise between the Employer and grievances a nurse, or between the Employer and the Association, as to the interpretation, application, administration or alleged violation of any of the provisions of this Agreement, an xxxxxxx effort shall be taken up in the following manner: Step An employee having a question or complaint shall refer it made to his immediate Supervisor settle such differences within five working ten (10) days of the actual occurrence leading to the question or complaintoccurrence. The Supervisor nurse shall reply to the employee, giving the answer to first discuss the complaint or question within five working days from informally with the date Director of submissionCare at the first opportunity prior to proceeding to Step No. Step If further action is then to be taken, then within five working ten (10) days after of the decision is given in Step discussion, the employeenurse, who may request the assistance of his or her xxxxxxx nurse representative, shall submit the written grievance in writing to the Administrator. The grievance shall state the nature of the grievance and the remedy sought. A meeting will then be held between the Administrator or his designated representative and the employee. It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his xxxxxxx and that the business agent of the Union or an International Representative of the Union may also be present at the request of either the employee or the Employerparties within ten (10) days. The Administrator shall give a written decision within ten (10) days of the Administrator or his designated representative shall be given in writing within five working days following the meeting. Step No. Should the Administrator fail to render his her decision as required in Step or failing settlement of any grievance under the foregoing procedure arising from the interpretation, application, administration, or alleged violation of this agreementprocedure, including any question questions as to whether a matter is arbitrable, the grievance may be referred to arbitration by either the Employer or the Unionparty. If no written request notice of intent to submit the matter for Xxxxxxxxxxx arbitration is received within five working ten (10) days after the decision under Step is given or within ten working days following the meeting under Step of the grievance procedureNo. received, the grievance shall be deemed to have been abandoned settled or abandoned. A written grievance will indicate the nature of the grievance and the remedy sought by the Time limits fixed in the grievance and arbitration procedures may be extended only by the written, consent of the parties. Should a grievance not be submitted within the various time limits specified this Agreement, unless mutually extended, the Employer or the Association will not be obligated to consider it, and the same grievance shall expire and shall not be further considered, nor the subject matter of a further grievance. Any of the time allowances Saturday, Sunday and designated paid holidays shall not be counted in this agreement relating to the processing of complaints and grievances may be extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the terms grievance procedure. In all steps of this agreementgrievance procedure an aggrieved nurse, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so requests, to desires may be accompanied by or represented by her nurse representative. At Step of I the presence of the Union xxxxxxx or Union committee member, or if either of the above are not available, grievance procedure a member representative of the employee’s choice who is working on Ontario Association may be present at the current shiftrequest of either party. In cases of suspension or discharge, a nurse will be advised of her right to a union representative, prior to any meeting.

Appears in 1 contract

Samples: Collective Agreement

COMPLAINTS AND GRIEVANCE PROCEDURE. All complaints and grievances shall be taken up in the following manner: Step An employee having a question or complaint shall refer it to his immediate Supervisor within five working days of the actual occurrence leading to the question or complaint. The Supervisor shall reply to the employee, giving the answer to the complaint or question within five working days from the date of submission. Step If further action is then to be taken, then within five working days after the decision is given in Step the employee, who may request the assistance of his or her xxxxxxx shall submit the grievance in writing to the Administrator. The grievance shall state the nature of the grievance and the remedy sought. A meeting will then be held between the Administrator or his designated representative and the employee. , It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his xxxxxxx and that the business agent of the Union or an International Representative of the Union may also be present at the request of either the employee or the Employer. The decision of the Administrator or his designated representative shall be given in writing within five working days following the meeting. Step Should the Administrator fail to render his decision as required in Step or failing settlement of any grievance under the foregoing procedure arising from the interpretation, application, administration, or alleged violation of this agreement, including any question as to whether a matter is the grievance may be referred to arbitration by either the Employer or the Union. If no written request for Xxxxxxxxxxx is received within five working days after the decision under Step is given or within ten working days following the meeting under Step of the grievance procedure, the grievance shall be deemed to have been abandoned and the same grievance shall not be the subject matter of a further grievance. Any of the time allowances in this agreement relating to the processing of complaints and grievances may be extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the terms of this agreement, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so requests, to the presence of the Union xxxxxxx or Union committee member, or if either of the above are not available, a member representative of the employee’s choice who is working on the current shift.

Appears in 1 contract

Samples: Service Employees

COMPLAINTS AND GRIEVANCE PROCEDURE. All complaints and grievances shall be taken up in the following manner: Step An employee having a question or complaint shall refer it to his immediate Supervisor within five working days of the actual occurrence leading to the question or complaint. The Supervisor shall reply to the employee, giving the answer to the complaint or question within five working days from the date of submission. Step If further action is then to be taken, then within five working days after the decision is given in Step the employee, who may request the assistance of his or her xxxxxxx shall submit the grievance in writing to the Administrator. The grievance shall state the nature of the grievance and the remedy sought. A meeting will then be held between the Administrator or his designated representative and the employee. , It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his xxxxxxx and that the business agent of the Union or an International Representative of the Union may also be present at the request of either the employee or the Employer. The decision of the Administrator or his designated representative shall be given in writing within five working days following the meeting. Step Should the Administrator fail to render his decision as required in Step or failing settlement of any grievance under the foregoing procedure arising from the interpretation, application, administration, or alleged violation of this agreement, including any question as to whether a matter is the grievance may be referred to arbitration by either the Employer or the Union. If no written request for Xxxxxxxxxxx Arbitration is received within five working days after the decision under Step is given or within ten working days following the meeting under Step of the grievance procedure, the grievance shall be deemed to have been abandoned and the same grievance shall not be the subject matter of a further grievance. Any of the time allowances in this agreement relating to the processing of complaints and grievances may be extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the terms of this agreement, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so requests, to the presence of the Union xxxxxxx or Union committee member, or if either of the above are not available, a member representative of the employee’s choice who is working on the current shift.

Appears in 1 contract

Samples: Service Employees

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COMPLAINTS AND GRIEVANCE PROCEDURE. All complaints and grievances shall be taken up in the following manner: Step An employee having a question or complaint shall refer it to his immediate Supervisor within five working days of the actual occurrence leading to the question or complaint. The Supervisor shall reply to the employee, giving the answer to the complaint or question within five working days from the date of submission. Step If further action is then to be taken, then within five working days after the decision is given in Step the employee, who may request the assistance of his or her xxxxxxx shall submit the grievance in writing to the Administrator. The grievance shall state the nature of the grievance and the remedy sought. A meeting will then be held between the Administrator or his designated representative and the employee. It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his xxxxxxx and that the business agent of the Union or an International Representative of the Union may also be present at the request of either the employee or the Employer. The decision of the Administrator or his designated representative shall be given in writing within five working days following the meeting. Step Should the Administrator fail to render his decision as required in Step or failing settlement of any grievance under the foregoing procedure arising from the interpretation, application, administration, or alleged violation of this agreement, including any question as to whether a matter is the grievance may be referred to arbitration by either the Employer or the Union. If no written request for Xxxxxxxxxxx Arbitration is received within five working days after the decision under Step is given or within ten working days following the meeting under Step of the grievance procedure, the grievance shall be deemed to have been abandoned and the same grievance shall not be the subject matter of a further grievance. Any of the time allowances in this agreement relating to the processing of complaints and grievances may be extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the terms of this agreement, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so requests, to the presence of the Union xxxxxxx or Union committee member, or if either of the above are not available, a member representative of the employee’s choice who is working on the current shift.

Appears in 1 contract

Samples: Collective Agreement

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