COMPLAINTS AND GRIEVANCE PROCEDURE. All complaints and grievances shall be taken up in the following manner: Step An employee having a question or complaint shall refer it to his immediate Supervisor within five working days of the actual occurrence leading to the question or complaint. The Supervisor shall reply to the employee, giving the answer to the complaint or question within five working days from the date of submission. Step If further action is then to be taken, then within five working days after the decision is given in Step the employee, who may request the assistance of his or her xxxxxxx shall submit the grievance in writing to the Administrator. The grievance shall state the nature of the grievance and the remedy sought. A meeting will then be held between the Administrator or his designated representative and the employee, It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his xxxxxxx and that the business agent of the Union or an International Representative of the Union may also be present at the request of either the employee or the Employer. The decision of the Administrator or his designated representative shall be given in writing within five working days following the meeting. Step Should the Administrator fail to render his decision as required in Step or failing settlement of any grievance under the foregoing procedure arising from the interpretation, application, administration, or alleged violation of this agreement, including any question as to whether a matter is the grievance may be referred to arbitration by either the Employer or the Union. If no written request for Arbitration is received within five working days after the decision under Step is given or within ten working days following the meeting under Step of the grievance procedure, the grievance shall be deemed to have been abandoned and the same grievance shall not be the subject matter of a further grievance. Any of the time allowances in this agreement relating to the processing of complaints and grievances may be extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the terms of this agreement, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so requests, to the presence of the Union xxxxxxx or Union committee member, or if either of the above are not available, a member representative of the employee’s choice who is working on the current shift.
Appears in 1 contract
Samples: Service Employees
COMPLAINTS AND GRIEVANCE PROCEDURE. All complaints and grievances shall be taken up in the following manner: Step An employee having a question or complaint shall refer it to his immediate Supervisor within five working days of the actual occurrence leading to the question or complaint. The Supervisor shall reply to the employee, giving the answer to the complaint or question within five working days from the date of submission. Step If further action is then to be taken, then within five working days after the decision is given in Step the employee, who may request the assistance of his or her xxxxxxx shall submit the grievance in writing to the Administrator. The grievance shall state the nature of the grievance and the remedy sought. A meeting will then be held between the Administrator or his designated representative and the employee, . It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his xxxxxxx and that the business agent of the Union or an International Representative of the Union may also be present at the request of either the employee or the Employer. The decision of the Administrator or his designated representative shall be given in writing within five working days following the meeting. Step Should the Administrator fail to render his decision as required in Step or failing settlement of any grievance under the foregoing procedure arising from the interpretation, application, administration, or alleged violation of this agreement, including any question as to whether a matter is the grievance may be referred to arbitration by either the Employer or the Union. If no written request for Arbitration Xxxxxxxxxxx is received within five working days after the decision under Step is given or within ten working days following the meeting under Step of the grievance procedure, the grievance shall be deemed to have been abandoned and the same grievance shall not be the subject matter of a further grievance. Any of the time allowances in this agreement relating to the processing of complaints and grievances may be extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the terms of this agreement, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so requests, to the presence of the Union xxxxxxx or Union committee member, or if either of the above are not available, a member representative of the employee’s choice who is working on the current shift.
Appears in 1 contract
Samples: Collective Agreement
COMPLAINTS AND GRIEVANCE PROCEDURE. All complaints and grievances shall be taken up in the following manner: Step An employee having a question or complaint shall refer it to his immediate Supervisor within five working days of the actual occurrence leading to the question or complaint. The Supervisor shall reply to the employee, giving the answer to the complaint or question within five working days from the date of submission. Step If further action is then to be taken, then within five working days after the decision is given in Step the employee, who may request the assistance of his or her xxxxxxx shall submit the grievance in writing to the Administrator. The grievance shall state the nature of the grievance and the remedy sought. A meeting will then be held between the Administrator or his designated representative and the employee, . It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his xxxxxxx and that the business agent of the Union or an International Representative of the Union may also be present at the request of either the employee or the Employer. The decision of the Administrator or his designated representative shall be given in writing within five working days following the meeting. Step Should the Administrator fail to render his decision as required in Step or failing settlement of any grievance under the foregoing procedure arising from the interpretation, application, administration, or alleged violation of this agreement, including any question as to whether a matter is the grievance may be referred to arbitration by either the Employer or the Union. If no written request for Arbitration is received within five working days after the decision under Step is given or within ten working days following the meeting under Step of the grievance procedure, the grievance shall be deemed to have been abandoned and the same grievance shall not be the subject matter of a further grievance. Any of the time allowances in this agreement relating to the processing of complaints and grievances may be extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the terms of this agreement, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so requests, to the presence of the Union xxxxxxx or Union committee member, or if either of the above are not available, a member representative of the employee’s choice who is working on the current shift.
Appears in 1 contract
Samples: Collective Agreement
COMPLAINTS AND GRIEVANCE PROCEDURE. All complaints Should any dispute arise between the Employer and grievances a nurse, or between the Employer and the Association, as to the interpretation, application, administration or alleged violation of any of the provisions of this Agreement, an xxxxxxx effort shall be taken up in the following manner: Step An employee having a question or complaint shall refer it made to his immediate Supervisor settle such differences within five working ten (10) days of the actual occurrence leading to the question or complaintoccurrence. The Supervisor nurse shall reply to the employee, giving the answer to first discuss the complaint or question within five working days from informally with the date Director of submissionCare at the first opportunity prior to proceeding to Step No. Step If further action is then to be taken, then within five working ten (10) days after of the decision is given in Step discussion, the employeenurse, who may request the assistance of his or her xxxxxxx nurse representative, shall submit the written grievance in writing to the Administrator. The grievance shall state the nature of the grievance and the remedy sought. A meeting will then be held between the Administrator or his designated representative and the employee, It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his xxxxxxx and that the business agent of the Union or an International Representative of the Union may also be present at the request of either the employee or the Employerparties within ten (10) days. The Administrator shall give a written decision within ten (10) days of the Administrator or his designated representative shall be given in writing within five working days following the meeting. Step No. Should the Administrator fail to render his her decision as required in Step or failing settlement of any grievance under the foregoing procedure arising from the interpretation, application, administration, or alleged violation of this agreementprocedure, including any question questions as to whether a matter is arbitrable, the grievance may be referred to arbitration by either the Employer or the Unionparty. If no written request notice of intent to submit the matter for Arbitration arbitration is received within five working ten (10) days after the decision under Step is given or within ten working days following the meeting under Step of the grievance procedureNo. received, the grievance shall be deemed to have been abandoned settled or abandoned. A written grievance will indicate the nature of the grievance and the remedy sought by the Time limits fixed in the grievance and arbitration procedures may be extended only by the written, consent of the parties. Should a grievance not be submitted within the various time limits specified this Agreement, unless mutually extended, the Employer or the Association will not be obligated to consider it, and the same grievance shall expire and shall not be further considered, nor the subject matter of a further grievance. Any of the time allowances Saturday, Sunday and designated paid holidays shall not be counted in this agreement relating to the processing of complaints and grievances may be extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the terms grievance procedure. In all steps of this agreementgrievance procedure an aggrieved nurse, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so requests, to desires may be accompanied by or represented by her nurse representative. At Step of I the presence of the Union xxxxxxx or Union committee member, or if either of the above are not available, grievance procedure a member representative of the employee’s choice who is working on Ontario Association may be present at the current shiftrequest of either party. In cases of suspension or discharge, a nurse will be advised of her right to a union representative, prior to any meeting.
Appears in 1 contract
Samples: Collective Agreement
COMPLAINTS AND GRIEVANCE PROCEDURE. All complaints and grievances shall be taken up in the following manner: Step An employee having a question or complaint shall refer it to his immediate Supervisor within five working days of the actual occurrence leading to the question or complaint. The Supervisor shall reply to the employee, giving the answer to the complaint or question within five working days from the date of submission. Step If further action is then to be taken, then within five working days after the decision is given in Step the employee, who may request the assistance of his or her xxxxxxx shall submit the grievance in writing to the Administrator. The grievance shall state the nature of the grievance and the remedy sought. A meeting will then be held between the Administrator or his designated representative and the employee, It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his xxxxxxx and that the business agent of the Union or an International Representative of the Union may also be present at the request of either the employee or the Employer. The decision of the Administrator or his designated representative shall be given in writing within five working days following the meeting. Step Should the Administrator fail to render his decision as required in Step or failing settlement of any grievance under the foregoing procedure arising from the interpretation, application, administration, or alleged violation of this agreement, including any question as to whether a matter is the grievance may be referred to arbitration by either the Employer or the Union. If no written request for Arbitration Xxxxxxxxxxx is received within five working days after the decision under Step is given or within ten working days following the meeting under Step of the grievance procedure, the grievance shall be deemed to have been abandoned and the same grievance shall not be the subject matter of a further grievance. Any of the time allowances in this agreement relating to the processing of complaints and grievances may be extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the terms of this agreement, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so requests, to the presence of the Union xxxxxxx or Union committee member, or if either of the above are not available, a member representative of the employee’s choice who is working on the current shift.
Appears in 1 contract
Samples: Service Employees
COMPLAINTS AND GRIEVANCE PROCEDURE. All complaints and grievances Complaints Any employee, subject to this Agreement, believing she has been unjustly dealt with, or that any of the provisions of this Agreementhave not been complied with, may lake up the com- plaint with the Store Manager orally in an effort to effect a settlement. The matter shall be taken up in with the following manner: Step An employee having a question or complaint shall refer it to his immediate Supervisor Store Man- ager within five working days of the actual occurrence leading to the question or complaint. The Supervisor shall reply to the employee, giving the answer to the complaint or question within five working days from the date of submission. Step If further action is then to be taken, then within five (5) working days after the decision is given in Step the employee, who may request the assistance of his or her xxxxxxx shall submit the grievance in writing circumstances giv- ing rise to the Administratorcomplaint have occurred. The grievance employee’s Stew- ard shall state the nature of the grievance and the remedy sought. A meeting will then be held between the Administrator or his designated representative and the employee, It is understood that at such a meeting the Administrator or his designated representative may have such counsel and assistance as he may desire and that the employee may have his xxxxxxx and that the business agent of the Union or an International Representative of the Union may also be present involved at the request of either the employee. The Store Manager shall respond orally to the employee or within two (2) working days thereafter. If the Employer. The decision employee wishes, she may go directly to the Steps of the Administrator Grievance Procedure without fol- lowing this complaint procedure. Adjustment of Grievances Any complaint, disagreement, or his designated representative shall be given in writing within five working days following differences of opinion between the meeting. Step Should Company and the Administrator fail to render his decision as required in Step Union, or failing settlement of any grievance under between the foregoing procedure arising from Com- pany and an employee covered by this Agreement, which concerns the interpretation, application, administration, operation or alleged violation of the terms and provisions of this agreementAgreement may be considered as a grievance. Any individual grievance which is not presented within fourteen (14) days following the event giving rise to such grievance, including any question as to whether or within fourteen (14) days of the last day worked in the case of dismissal, shall be forfeited and waived by the aggrieved party. Either the Company or the Union shall file a Policy Grievance concerning the interpretation, application, opera- tion or alleged violation of the Collective Agreement on a matter is arising directly between the grievance Union and the Company. Such grievances may commence at the third Step of the procedure set out below in Article However, Policy Grievances shall not be used to avoid the proper process- ing of individual employee grievances, in accordance with the procedure set out below in Article arising from Article may be referred to arbitration Step in the Grievance Procedure. The procedure for adjustment of grievances and dis- putes by either the Employer or the Union. If no written request for Arbitration is received within five working days after the decision under Step is given or within ten working days following the meeting under Step of the grievance procedure, the grievance an employee shall be deemed to have been abandoned and the same grievance shall not be the subject matter of a further grievance. Any of the time allowances in this agreement relating to the processing of complaints and grievances may be extended by mutual agreement of the parties in writing. In determining the time within which any action is to be taken or completed under the terms of this agreement, such time limits shall be exclusive of Saturdays, Sundays, and paid holidays. An employee subject to disciplinary action which is to be recorded in the employee’s personnel file, shall have the right if she so requests, to the presence of the Union xxxxxxx or Union committee member, or if either of the above are not available, a member representative of the employee’s choice who is working on the current shift.as follows:
Appears in 1 contract
Samples: Agreement