Common use of COMPLAINTS & COMPENSATION Clause in Contracts

COMPLAINTS & COMPENSATION. 12.1. Should you have any complaints regarding our service you should put your concerns in writing to our managing director, setting out the details of your complaint, to the registered office of UOWN, as set out in Clause 1.1, above. 12.2. We will consider and investigate each complaint carefully and aim to respond within 14 days of receipt of your written complaint with our final response. If you are not happy with the outcome of your complaint you may refer it to the UK Financial Ombudsman Service whose phone number is 0000 000 0000 or 0000 000 0000.

COMPLAINTS & COMPENSATION. 12.1. Should you have any complaints regarding our service you should put your concerns in writing to our managing director, setting out the details of your complaint, to the registered office of UOWNU Own, as set out in Clause 1.1, above. 12.2. We will consider and investigate each complaint carefully and aim to respond within 14 days of receipt of your written complaint with our final response. If you are not happy with the outcome of your complaint you may refer it to the UK Financial Ombudsman Service whose phone number is 0000 000 0000 or 0000 000 0000.