Complaints to a Cable Operator. 1. A Cable Operator shall establish written procedures for receiving, acting upon, and resolving customer complaints, and crediting customer accounts and shall have such procedures printed and disseminated at the Cable Operator's sole expense, consistent with Section III.E.1.e of these Standards.
Appears in 4 contracts
Samples: Cable Franchise Agreement, mccmeetingspublic.blob.core.usgovcloudapi.net, www.cherryhillsvillage.com
Complaints to a Cable Operator. 1. A Cable Operator shall establish written procedures for receiving, acting upon, and resolving customer Customer complaints, and crediting customer Customer accounts and shall have such procedures printed and disseminated at the Cable Operator's sole expense, consistent with Section III.E.1.e of these Standards.
Appears in 3 contracts
Samples: Cable Franchise Agreement, Cable Franchise Agreement, coloradosprings.gov
