Confidential Information: Personal Identifiable. Information (PII) and information designated as sensitive (both hardcopy and electronic) relating to services received by WIOA participants, including information regarding medical and/or substance abuse treatments, shall be subject to Federal, State and County privacy/confidentiality guidelines. Files shall not include any documentation that discloses an individual’s disability status (including individuals who do not have a disability). Any mention of disability-related information shall be placed in a separate file, located away from the main file. Subrecipient shall ensure that staff are properly trained and updated for safeguarding protected PII and information designated as sensitive. Staff shall be trained regarding the proper treatment, release, and security of the records. Access and release of records shall be in accordance with applicable guidelines. All staff shall follow the guidelines on the County of Orange Release of Information form and shall obtain an original of the form prior to releasing information to anyone other than the participant. Emails containing PII must be encrypted and transmitted through secure email protocols.
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