Credit Allowance for Service Interruptions. Service is considered to be interrupted when it becomes unusable to the customer because of a failure of a facility component used to furnish service under this Tariff. The interruption must result in the complete loss of service by the customer. An interruption period starts when an inoperative service is reported to the Telephone Company and ends when the service is operative. The credit allowance for an interruption or for a series of interruptions shall be calculated based on the applicable monthly rate for the port (or ports) which were interrupted, including the other rate elements associated with that port (CIR, repeater, etc.). No credit shall be applicable to other ports on the network that were uninterrupted, even if they were unable to connect to an interrupted port. No credit shall be allowed for an interruption period of less than 30 minutes. The customer shall be credited for an interruption of 30 minutes or more at the rate of 1/1440 of the monthly charges for the facility or service for each period of 30 minutes or fraction thereof that the interruption continues after the initial 30 minute interruption. (AT)
Credit Allowance for Service Interruptions. When a Credit Allowance Applies (Cont'd)
Credit Allowance for Service Interruptions. B.1. (Cont'd) The monthly charges used to determine the credit, including Service Guarantee - Repair as specified in B.4., following, shall be as follows:
a. For two-point services, the monthly charge shall be the total of all the monthly rate element charges associated with the service (i.e., Network Access Channel, Channel Termination, Channel Performance, Transport Mileage and Optional Features and Functions).
b. For multipoint services, the monthly charge shall be only the total of all the monthly rate element charges associated with that portion of the service that is inoperative (i.e., a Network Access Channel or Channel Termination per customer designated premises, Channel Performance, Transport Mileage and Optional Features and Functions).
c. For multiplexed services, the monthly charge shall be the total of all the monthly rate element charges associated with that portion of the service that is inoperative. When the facility which is multiplexed or the multiplexer itself is inoperative, the monthly charge shall be the total of all the monthly rate elements associated with the service (i.e., the Network Access Channel, Channel Termination, Channel Performance, Transport Mileage, and Optional Features and Functions, including the multiplexer on the facility to the wire center, and the Network Access Channel, Channel Performance, Transport Mileage and Optional Features and Functions on the individual services from the wire center). When the service which rides a channel of the multiplexed facility is inoperative, the monthly charge shall be the total of all the monthly rate element charges associated with that portion of the service from the wire center to a customer premises. The credit allowance(s) for an interruption or for a series of interruptions shall not exceed the monthly rate for the service interrupted in any one monthly billing period. For the purpose of determining the allowance every month is considered to have 30 days.
Credit Allowance for Service Interruptions. (Fully Protected)
Credit Allowance for Service Interruptions. (for Unprotected AT&T Dedicated Ethernet circuit Arrangements) Credit will be provided for an interruption of 10 seconds or more at the rate of 10/8640 of the monthly charges for the affected AT&T Dedicated Ethernet circuit for each period of 5 minutes or major fraction thereof that the interruption continues. SERVICE(S) Service Interruption (continued) Metro Ethernet Service AT&T Switched Ethernet (ASE) Monthly Rights and Remedies (continued) Credit Allowance for Service Interruptions (ASE) The credit allowance for an interruption or for a series of interruptions shall be calculated based on the applicable monthly rate for the port (or ports) which were interrupted, including the other rate elements associated with that port (CIR, repeater, etc.). The credit amount applicable in a given month shall not exceed 100% of the monthly recurring charge for the port and associated rate elements. No credit shall be applicable to other ports on the network that were uninterrupted, even if they were unable to connect to an interrupted port. No credit shall be allowed for an interruption period of less than 30 minutes.
Credit Allowance for Service Interruptions. Credit allowance for interruption of services provided under this Agreement shall be governed by terms and conditions set forth in CenturyTel’s intrastate access tariffs.
Credit Allowance for Service Interruptions. AT&T Dedicated Ethernet provides credits in the event of a service interruption. The amount of the credit depends on whether AT&T Dedicated Ethernet is unprotected or protected. A service is interrupted when it becomes unusable to the Subscribing Entity because of a failure of a facility component used to furnish service under this Service Attachment, or in the event that the protective controls applied by the Vendor result in the complete loss of service by the Subscribing Entity for reasons not attributable to the Subscribing Entity. An interruption period starts when a service disruption of greater than ten (10) consecutive seconds is reported to the Vendor and the Vendor confirms that continuity of its service has been lost. An interruption period ends when the service is operative. The service interruption credits listed below are in lieu of, and not in addition to, the credit allowances for service interruptions provided for in other Parts/Sections of the Guidebook or this Service Attachment.
Credit Allowance for Service Interruptions. (For Unprotected Arrangements)
Credit Allowance for Service Interruptions. Credit allowance for interruption of services experienced by VZW, provided under this Agreement shall be governed by terms and conditions set forth in CenturyTel’s access tariffs.
Credit Allowance for Service Interruptions. Customer shall be entitled to Credit Allowances for Service Interruptions in accordance with Section B.15 of the Tariff. A Service Interruption begins when Customer reports the interruption to MCI and releases the "Service Element" (as hereinafter defined) for testing and repair and ends when MCI retenders the Service Element to Customer. For the purpose of determining compliance with the Annual Minimum, MCI will not reduce monthly charges by the amount of Credit Allowances applied. For purposes of this Agreement, "
