Credit Allowance for Service Interruptions. Service is considered to be interrupted when it becomes unusable to the customer because of a failure of a facility component used to furnish service under this Tariff. The interruption must result in the complete loss of service by the customer. An interruption period starts when an inoperative service is reported to the Telephone Company and ends when the service is operative. The credit allowance for an interruption or for a series of interruptions shall be calculated based on the applicable monthly rate for the port (or ports) which were interrupted, including the other rate elements associated with that port (CIR, repeater, etc.). No credit shall be applicable to other ports on the network that were uninterrupted, even if they were unable to connect to an interrupted port. No credit shall be allowed for an interruption period of less than 30 minutes. The customer shall be credited for an interruption of 30 minutes or more at the rate of 1/1440 of the monthly charges for the facility or service for each period of 30 minutes or fraction thereof that the interruption continues after the initial 30 minute interruption. (AT)
Credit Allowance for Service Interruptions. B. When a Credit Allowance Applies (Cont'd)
Credit Allowance for Service Interruptions. B.1. (Cont'd) The monthly charges used to determine the credit, including Service Guarantee - Repair as specified in B.4., following, shall be as follows:
Credit Allowance for Service Interruptions. AT&T Dedicated Ethernet provides credits in the event of a service interruption. The amount of the credit depends on whether AT&T Dedicated Ethernet is unprotected or protected. A service is interrupted when it becomes unusable to the Subscribing Entity because of a failure of a facility component used to furnish service under this Service Attachment, or in the event that the protective controls applied by the Vendor result in the complete loss of service by the Subscribing Entity for reasons not attributable to the Subscribing Entity. An interruption period starts when a service disruption of greater than ten (10) consecutive seconds is reported to the Vendor and the Vendor confirms that continuity of its service has been lost. An interruption period ends when the service is operative. The service interruption credits listed below are in lieu of, and not in addition to, the credit allowances for service interruptions provided for in other Parts/Sections of the Guidebook or this Service Attachment.
Credit Allowance for Service Interruptions. (For Unprotected Arrangements) In case of an interruption to an unprotected AT&T Dedicated Ethernet circuit, an allowance for the period of interruption shall be calculated as follows: - No credit shall be allowed for an interruption of less than 10 seconds. - Credit will be provided for an interruption of 10 seconds or more at the rate of 10/8640 of the monthly charges for the affected AT&T Dedicated Ethernet circuit for each period of 5 minutes thereof that the interruption continues. The credit allowance(s) for service interruptions shall not exceed 100 percent of the applicable monthly rates for the affected circuit(s).
Credit Allowance for Service Interruptions. Credit allowance for interruption of services provided under this Agreement shall be governed by terms and conditions set forth in CenturyTel’s intrastate access tariffs.
Credit Allowance for Service Interruptions. (for Unprotected AT&T Dedicated Ethernet circuit Arrangements) Credit will be provided for an interruption of 10 seconds or more at the rate of 10/8640 of the monthly charges for the affected AT&T Dedicated Ethernet circuit for each period of 5 minutes or major fraction thereof that the interruption continues. SERVICE(S) Service Interruption (continued) Metro Ethernet Service AT&T Switched Ethernet (ASE) Monthly Rights and Remedies (continued) Credit Allowance for Service Interruptions (ASE) The credit allowance for an interruption or for a series of interruptions shall be calculated based on the applicable monthly rate for the port (or ports) which were interrupted, including the other rate elements associated with that port (CIR, repeater, etc.). The credit amount applicable in a given month shall not exceed 100% of the monthly recurring charge for the port and associated rate elements. No credit shall be applicable to other ports on the network that were uninterrupted, even if they were unable to connect to an interrupted port. No credit shall be allowed for an interruption period of less than 30 minutes.
Credit Allowance for Service Interruptions. Customer shall be entitled to Credit Allowances for Service Interruptions in accordance with Section B.15 of the Tariff. A Service Interruption begins when Customer reports the interruption to MCI and releases the "Service Element" (as hereinafter defined) for testing and repair and ends when MCI retenders the Service Element to Customer. For the purpose of determining compliance with the Annual Minimum, MCI will not reduce monthly charges by the amount of Credit Allowances applied. For purposes of this Agreement, "
Credit Allowance for Service Interruptions. 2 Customer-Provided Equipment and Customer Services ............................... 2
Credit Allowance for Service Interruptions. B.1.b. (Cont'd) • When Protect Routing is purchased by the customer then the following applies: - The service guarantee will be for a 99.99% circuit availability over a 30 day period which equates to 4 minutes 20 seconds of downtime. - No credit shall be allowed for an interruption of less than 4 minutes 20 seconds, multiple outages of each less than 4 minutes 20 seconds will not be added together. - A credit of 1/30 of the monthly recurring charge (MRC) will be paid out for any outage occurrence that exceeds 4 minutes 20 seconds. Credit shall be limited to one credit for each 24 hour period in which an outage(s) occur. Credit will be comprised of all affected MRC elements. - The Maximum amount of credit provided in a given month will not exceed the total MRC for the affected service.
