Common use of CUSTOMER READINESS Clause in Contracts

CUSTOMER READINESS. 6.1 Upon submission of the Customer’s application to REDtone, REDtone shall conduct a verification and confirmation exercise to determine accuracy of the Customer Information together with availability of the Designated Address provided by the Customer for the subscription of the Service. 6.2 REDtone may conduct site assessment at the Premises prior to the installation activity. The Customer shall be briefed on the installation and cabling guideline and the installation procedure. Customer agrees to adhere to the said guideline and procedures. 6.3 For the purposes of installation pursuant to Clause 7, the Customer shall ensure that the Customer is ready with all the basic requirement, including without limitation the following requirements: (a) Customer Equipment such as Routers or Switch (for Networking purposes); (b) Sufficient and continued power/electricity supply, unblocked piping for cabling and trunking, Internal wiring; (c) Any other requirement as specified in the Service Order Form and/or or upon terms as REDtone may notify to the Customer from time to time. 6.4 The Customer shall obtain all required consent, permission, license and all the approvals from the developer or the building management corporation or the building owner for REDtone to access the Premises and perform the installation of the Services. 6.5 REDtone shall not be liable in any way whatsoever for any costs, expenses, loss or damage to any property or injury to any person howsoever caused, whether negligent or otherwise, arising out of any installation activity. 6.6 REDtone and/or its appointed contractor shall not be liable or responsible for any technical problem, loss, interruption or unavailability of the Service, or other loss or damage suffered by the Customer which arises from or is caused by the Customer’s Equipment, whether connected to the Leased Equipment or otherwise. 6.7 In the event the Customer requests for REDtone’ appointed contractor to conduct additional cabling or wiring other than REDtone standard cabling and wiring procedure, or further technical investigation for the purpose of identifying and/or rectifying any problem arising from the Customer Equipment and REDtone’ appointed contractor agrees to render such assistance, the Customer shall bear all the costs and expenses involved and as may be imposed by the contractor. REDtone will not be involved or responsible for any fees or charges for such additional services which REDtone’ appointed contractor may impose on the Customer. REDtone shall not be liable or responsible for any loss or damage suffered by the Customer howsoever caused, whether negligent or otherwise arising out of the provision of additional support services to the Customer and/or in relation to the Customer’s Equipment by any appointed contractor.

CUSTOMER READINESS. 6.1 Upon submission of the Customer’s application to REDtone, REDtone shall conduct a verification and confirmation exercise to determine accuracy of the Customer Information together with availability of the Designated Address provided by the Customer for the subscription of the Service. 6.2 REDtone may conduct site assessment at the Premises prior to the installation activity. The Customer shall be briefed on the installation and cabling guideline and the installation procedure. Customer agrees to adhere to the said guideline and procedures. 6.3 For the purposes of installation pursuant to Clause 7, the Customer shall ensure that the Customer is ready with all the basic requirement, including without limitation the following requirements: (a) Customer Equipment such as Routers or Switch (for Networking purposes); (b) Sufficient and continued power/electricity supply, unblocked piping for cabling and trunking, Internal wiring; (c) Any other requirement as specified in the Service Order Form and/or or upon terms as REDtone may notify to the Customer from time to time. 6.4 The Customer shall obtain all required consent, permission, license and all the approvals from the developer or the building management corporation or the building owner for REDtone to access the Premises and perform the installation of the Services. 6.5 REDtone shall not be liable in any way whatsoever for any costs, expenses, loss or damage to any property or injury to any person howsoever caused, whether negligent or otherwise, arising out of any installation activity. 6.6 REDtone and/or its appointed contractor shall not be liable or responsible for any technical problem, loss, interruption or unavailability of the Service, or other loss or damage suffered by the Customer which arises from or is caused by the Customer’s Equipment, whether connected to the Leased Equipment or otherwise. 6.7 In the event the Customer requests for REDtoneXXXxxxx’ appointed contractor to conduct additional cabling or wiring other than REDtone standard cabling and wiring procedure, or further technical investigation for the purpose of identifying and/or rectifying any problem arising from the Customer Equipment and REDtone’ appointed contractor agrees to render such assistance, the Customer shall bear all the costs and expenses involved and as may be imposed by the contractor. REDtone will not be involved or responsible for any fees or charges for such additional services which REDtoneXXXxxxx’ appointed contractor may impose on the Customer. REDtone shall not be liable or responsible for any loss or damage suffered by the Customer howsoever caused, whether negligent or otherwise arising out of the provision of additional support services to the Customer and/or in relation to the Customer’s Equipment by any appointed contractor.

CUSTOMER READINESS. 6.1 Upon submission of the Customer’s application to REDtoneREDTONE, REDtone REDTONE shall conduct a verification and confirmation exercise to determine accuracy of the Customer Information together with availability of the Designated Address provided by the Customer for the subscription of the Service. 6.2 REDtone may conduct site assessment at the Premises prior to the installation activity. The Customer shall be briefed on the installation and cabling guideline and the installation procedure. Customer agrees to adhere to the said guideline and procedures. 6.3 For the purposes of installation pursuant to Clause 7, the Customer shall ensure that the Customer is ready with all the basic requirementequipment required, including without limitation the following requirements: (a) Customer Equipment such as Routers or Switch Equipment; (b) Hubs, Routers, Servers (for Networking purposes); (bc) Sufficient and continued power/electricity supply, unblocked piping for cabling and trunking, Internal wiring; (cd) Personal computer (with CD Drive and LAN connection card (NIC)) and must conform with the specifications described by REDTONE upon registration; (e) DSL Modem (if modem is not leased from REDTONE as part of the package subscribed); (f) Approval in writing of the developer or building management corporation or the building owner for access to the Premises, in the event that the Customer’s premises is located at a high rise building that requires the said approval for the installation of the Service; and (g) Any other requirement as specified in the Service Order Registration Form and/or or upon terms as REDtone REDTONE may notify to the Customer from time to time. 6.4 The Customer shall obtain all required consent, permission, license and all the approvals from the developer or the building management corporation or the building owner for REDtone REDTONE to access the Premises and perform the installation of the Services. 6.5 REDtone REDTONE shall not be liable in any way whatsoever for any costs, expenses, loss or damage to any property or injury to any person howsoever caused, whether negligent or otherwise, arising out of any installation activity. 6.6 REDtone REDTONE and/or its appointed contractor shall not be liable or responsible for any technical problem, loss, interruption or unavailability of the Service, or other loss or damage suffered by the Customer which arises from or is caused by the Customer’s Equipment, whether connected to the Leased Equipment or otherwise. 6.7 In the event the Customer requests for REDtoneXXXXXXX’ appointed contractor to conduct additional cabling or wiring other than REDtone standard cabling and wiring procedure, or further technical investigation for the purpose of identifying and/or rectifying any problem arising from the Customer Equipment and REDtoneREDTONE’ appointed contractor agrees to render such assistance, the Customer shall bear all the costs and expenses involved and as may be imposed by the contractor. REDtone REDTONE will not be involved or responsible for any fees or charges for such additional services which REDtoneXXXXXXX’ appointed contractor may impose on the Customer. REDtone REDTONE shall not be liable or responsible for any loss or damage suffered by the Customer howsoever caused, whether negligent or otherwise arising out of the provision of additional support services to the Customer and/or in relation to the Customer’s Equipment by any appointed contractor.