Customer relationship manager. We will provide you with a dedicated customer relationship manager with a direct dial contact number and email address. We will provide you with the contact information for the initial customer relationship manager within two Business Days of the date of this Agreement. Whenever there is a new customer relationship manager or a change in the contact information of the current customer relationship manager, we will as soon as practicable provide you with the name, direct dial number and email address of such new customer relationship manager or the changed contact information of the current customer relationship manager.
Customer relationship manager. You will appoint a relationship manager to manage the relationship established bythis Agreement (“Customer Relationship Manager”) who will:
Customer relationship manager. Customer will appoint a relationship manager to manage the relationship established by this Agreement (“Customer Relationship Manager”) who will:(a) Coordinate and monitor Customer’s obligations under this Agreement, and serve as the primary liaison with the CMC relationship manager.(b) Provide communication on events and reporting problems with the CMC IaaS.(c) Provide CMC with an outage communications plan consisting of the name, telephone number including cell phone number, and email address of Customer personnel to be notified in the event of an outage. CMC shall contact Customer promptly regarding an outage or Downtime.5.8
