Customer Contact definition

Customer Contact means the individual(s), whether a contract manager, category consultant or otherwise, who are to act for the Customer as the day to day point of contact for communications from the Contractor to the Customer in relation to the Contract, being the individual(s) identified in Section 2 of the Contract Schedule or otherwise notified to the Contractor from time to time;
Customer Contact means an employee of Customer designated by the Customer to be the primary contact and/or a second employee designated by Customer as the backup contact. Only Customer Contacts will have access to the Services.
Customer Contact means any individuals authorised to act on your behalf for Service management matters.

Examples of Customer Contact in a sentence

  • Customer Contacts will ensure that each Support Case submitted will; (a) designate the initial Severity Level of the Error in accordance with the definitions in Table 2.2 above, (b)identify the Services that experienced the error, (c) include information sufficiently detailed to allow iplicitto duplicate the Error (including any relevant error messages), and (d) provide contact information for the Customer Contact most familiar with the issue.


More Definitions of Customer Contact

Customer Contact means any individuals authorised to act
Customer Contact means the person nominated by Customer as its authorised representative who will be the prime point of contact for the purpose of this Contract.
Customer Contact means the name(s) and contact details of the individual(s) who are authorised to act on behalf of the Customer for delivery and service management matters. The Customer Contact will i) be available at all times to provide assistance and information to BT ii) take Incident reports from Users, iii) report Incidents to the Service Desk, iv) be available for all subsequent incident management communications; and v) inform BT of changes to the information supplied when ordering the Service including any changes to the Customer Contact details.
Customer Contact means the individual authorized by the Customer to have access to the Customer account Keycode and authorize redemption of the LPCs.
Customer Contact means the contact details of the individual(s) who are authorised to act on behalf of theCustomer for service management matters, as the same are notified to BT from time to time.
Customer Contact means the individual identified by Customer as such on the Booking Form, or subsequently advised from time to time by Customer giving written notice thereof to IHS Markit in accordance herewith;
Customer Contact means any individuals authorised to act on your behalf for CC SD-WAN Service management matters.