Common use of Customer Sales and Service Agent Clause in Contracts

Customer Sales and Service Agent. Comprises all those employees who perform (in person, by telephone, or through any media including social media) Customer Journey Management, direct marketing sales and service functions and passenger sales and service functions including contacts with the public, disseminating information, making reservations, processing reservations messages, assembling reservations data, issuing tickets, serving the public at Sales and Airport counters and gate locations, acting as Ground Hosts and Hostesses, and performing other related duties to any of the foregoing.

Customer Sales and Service Agent. Comprises all those employees who perform (in person, by telephone, or through any media including social media) Customer Journey Management, direct marketing sales and service functions and passenger sales and service functions including handling telephone contacts with the public, disseminating information, making reservations, processing reservations messages, assembling reservations data, issuing tickets, serving the public at Sales and Airport counters and gate locations, acting as Ground Hosts and Hostesses, and performing other related duties to any of the foregoing.