Customer Service Inquiries. Neither party will attempt to answer inquiries concerning the other party's products and services. Each party will refer inquiries concerning the other party's products and services to the customer service telephone numbers provided by such other party. Such other party will use reasonable efforts to address such inquiries in a timely and effective manner. Dealer/Contractor will co-operate with all reasonable investigations of Bank in response to an Accountholder’s refusal to pay amounts owed on his or her Account in whole or in part due to complaints regarding the Goods and/or Services that are the basis for the amount(s) owed.
Appears in 2 contracts
Samples: Program Registration Agreement, Program Registration Agreement
Customer Service Inquiries. Neither party will attempt to answer inquiries concerning the other party's products and services. Each party will refer inquiries concerning the other party's products and services to the customer service telephone numbers provided by such other party. Such other party will use reasonable efforts to address such inquiries in a timely and effective manner. Dealer/Contractor Jeweler will co-operate with all reasonable investigations of Bank in response to an Accountholdera Customer’s refusal to pay amounts owed on his or her Account in whole or in part due to complaints regarding the Goods goods and/or Services services that are the basis for the amount(s) owed.
Appears in 1 contract
Samples: Program Registration Agreement
Customer Service Inquiries. Neither party will attempt to answer inquiries concerning the other party's products and services. Each party will refer inquiries concerning the other party's products and services to the customer service telephone numbers provided by such other party. Such other party will use reasonable efforts to address such inquiries in a timely and effective manner. Dealer/Contractor Dealer will co-operate with all reasonable investigations of Bank in response to an Accountholder’s refusal to pay amounts owed on his or her Account in whole or in part due to complaints regarding the Goods and/or Services that are the basis for the amount(s) owed.
Appears in 1 contract
Samples: Registration Agreement