Common use of Customer Support Clause in Contracts

Customer Support. Customer support and training are FREE and available Monday-Friday, from 6:00 A.M. to 5:00 P.M. MST, for any authorized user with a login. iWorQ provides unlimited remote Customer training (through webinars), phone support, help files, and documentation. Basic support request is typically handled the same day. iWorQ provides "Service NOT Software".

Appears in 10 contracts

Samples: Iworq Service Agreement, Iworq Service Agreement, Iworq Service Agreement

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Customer Support. Customer support and training are FREE and available Monday-Friday, from 6:00 A.M. to 5:00 P.M. MST, for any authorized user with a login. iWorQ provides unlimited remote Customer training (through webinars), phone support, help files, and documentation. Basic support request is typically handled the same day. iWorQ provides "β€œService NOT Software"”.

Appears in 2 contracts

Samples: Iworq Service Agreement, Publicworks1 Agreement

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