Customer Support. Should you have any inquiries or concerns regarding our services, please reach out to our Customer Care team. You can call us toll-free at (000) 000-0000, available from 9:00 a.m. to 5:00 p.m. Eastern Time on weekdays, email us at xxxx@xxxxxxxxxx.xxx, or send a letter to Eastern Power and Gas, LLC, 0000 Xxxxxx X, Xxxxxxxx, Xxx Xxxx, 00000. If your issue remains unresolved after contacting Eastern PNG, or for further information about utilities, the Public Utilities Commission of Ohio (“PUCO”) is at your service. You can call them at (000) 000-0000 (toll-free) or use TTY at (000) 000-0000 (toll-free) between 8:00 a.m. and 5:00 p.m. on weekdays, or visit xxx.xxxx.xxxx.xxx. Additionally, residential customers have the option to seek help from the Ohio Consumers’ Counsel regarding complaints and utility concerns at (877) 742 -5622 (toll-free), available from 8:00 a.m. to 5:00 p.m. on weekdays, or online at xxx.xxxxxxx.xxx.
Appears in 9 contracts
Samples: General Terms and Conditions, General Terms and Conditions, General Terms and Conditions
