Common use of Customer Systems and Cooperation Clause in Contracts

Customer Systems and Cooperation. Customer shall at all times during the Term: (a) set up, maintain and operate in good repair and in accordance with the Specifications all Customer Systems on or through which the CiteRight Services are accessed or used; (b) provide CiteRight Personnel with such access to Customer’s premises and Customer Systems as is necessary for CiteRight to perform the CiteRight Services in accordance with the Availability Requirement and Specifications; and (c) provide all cooperation and assistance as CiteRight may reasonably request to enable CiteRight to exercise its rights and perform its obligations under and in connection with this Agreement. 5.1. The CiteRight Systems are programmed to perform routine data backups (“Backup Policy”). CiteRight will deliver to Customer its then most current backups of Customer Data as requested by the Customer from time to time. In the event of any loss, alteration, destruction, damage or corruption of Customer Data caused by the CiteRight Systems or CiteRight Services, CiteRight will, as its sole obligation and liability and as Customer’s sole remedy, use best efforts to restore the Customer Data from CiteRight’s then most current backup of such Customer Data. 5.2. CITERIGHT’S BACKUP POLICY IS INTENDED SOLELY TO PROTECT CUSTOMER DATA COLLECTED BY CITERIGHT DURING THE PROVISION OF CITERIGHT SERVICES. CITERIGHT’S BACKUP POLICY DOES NOT REPLACE THE NEED FOR THE CUSTOMER TO MAINTAIN ITS OWN REGULAR DATA BACKUPS AND/OR REDUNDANT DATA ARCHIVES. CITERIGHT HAS NO OBLIGATION OR LIABILITY FOR ANY LOSS, ALTERATION, DESTRUCTION, DAMAGE, CORRUPTION OR RECOVERY OF CUSTOMER DATA WHERE SUCH ALTERATION, DESTRUCTION, DAMAGE, CORRUPTION IS NOT CAUSED BY THE CITERIGHT SYSTEMS OR CITERIGHT SERVICES.