Damage to Highway and other Areas Sample Clauses

Damage to Highway and other Areas. Any damage to the highway, hard standing or private forecourt including shrubberies, vegetation, street furniture, etc, resulting from the Supplier’s operations must be reported to the Authority’s Authorised Representative no later than at the end of the same Working Day. The cost of repairs, whether or not the damage is reported shall be borne by the Supplier. The construction of hard standing, private forecourts and other surfaces at the Sites or comprising all or part of the means of access to the Sites may be different to that of the public highway, and the Supplier shall use proper care to avoid damage, even if this means adopting a different method of collection to that used on the public highway. SCHEDULE 1 - APPENDIX 1 SERVICE / PERFORMANCE REQUIREMENTS
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Damage to Highway and other Areas. Any damage to the highway, hard standing or private forecourt including shrubberies, vegetation, street furniture, etc., resulting from the Supplier’s operations must be reported to the Authority’s Authorised Representative no later than at the end of the same Working Day. The cost of repairs, whether or not the damage is reported shall be borne by the Supplier. SCHEDULE 1 - APPENDIX 1 SERVICE / PERFORMANCE REQUIREMENTS
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Damage to Highway and other Areas. Any damage to the highway, hard standing or private forecourt including shrubberies, vegetation, street furniture, etc, resulting from the Supplier’s operations must be reported to the Authority’s Authorised Representative no later than at the end of the same Working Day. The cost of repairs, whether or not the damage is reported shall be borne by the Supplier. The construction of hard standing, private forecourts and other surfaces at the Sites or comprising all or part of the means of access to the Sites may be different to that of the public highway, and the Supplier shall use proper care to avoid damage, even if this means adopting a different method of collection to that used on the public highway. SCHEDULE 1 - APPENDIX 1 SERVICE / PERFORMANCE REQUIREMENTS Quality of Service The supplier must at all times be in possession of a valid and current Waste Carrier’s Licence under the Environmental Protection Act 1990. All Suppliers’ staff employed to perform the Services are representing the Authority to the public and as such they must behave to the highest standard at all times. In particular, communication (written and oral) with members of the public must be kept to a minimum and Supplier’s staff shall only deal with enquiries or complaints by providing the contact details for the Authority. The Supplier shall undertake the Services promptly and accurately. The Supplier shall ensure that all work performed shall be to a high professional standard and that appropriate management controls and mechanisms are in place to ensure consistent quality of service. The Supplier shall co-operate fully with the investigation of any complaint by the Authority, and members of the Supplier’s staff shall, within a reasonable time, provide statements, records and photographs, attend meetings and interviews, and act as witnesses, as may be applicable. The Supplier must demonstrate to the Authority upon request that it has a satisfactory training program in place to ensure that all staff carrying out the Services are fully trained, skilled and competent to carry out their allotted tasks. The Supplier will be expected to react promptly to requests for advice or assistance from the Authority. The Supplier must provide a named out of hours contact point and, in the case of an emergency, or an urgent requirement for assistance, respond within 2 hours of receiving a request. All staff of the Supplier’s carrying out the contract pursuant to the Services must: wear identifiable u...
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