Deliverable 21. Performance SLAs The Contractor shall provide ongoing compliance monitoring and reporting for the Service Level Agreements (SLAs) from pre “go-live” state through ongoing operations. Demonstrations of acceptable SLAs are to be included as a ready for “go-live” determination. These SLA’s shall be updated and maintained in detail throughout the duration of this Contract See Appendix I for detailed requirements.
Deliverable 21. Develop the written curriculum or portions of the written curriculum for Topic 10 depending on topic. Estimated Due Date: July 23, 2027.
