Delivery of Support. 4.1 Support will be delivered by IT-C to the Customer in accordance with the Support Schedule. The Support Schedule will be stated in the Support Service Agreement.
Delivery of Support. 4.1 Support will be delivered by LUC to the Customer in accordance with the Support Schedule. The Support Schedule will be stated in this Support Service Agreement.
Delivery of Support. THI may, in its sole discretion, (a) determine the method of delivery of Updates, including remote desktop protocol (RDP) ; (b) provide technical assistance relating to the Software and Services via permission-based temporary remote access to Customer’s System, (c) require Customer to provide THI with a written description of any technical assistance before performing the requested Support, and (d) provide the Support exclusively to the system manager or administrative or technical contact as designated by the Customer.
Delivery of Support. 2.1 The Support shall be delivered in the following way:
Delivery of Support. 4.1 Support will be delivered by Telemat IT Support to the Customer in accordance with the Support Schedule. The Support Schedule will be stated in the Support Service Agreement.
Delivery of Support. 5.3.1 Alphabyte will use its reasonable endeavours to provide the Services within the Services Schedule.
