Dispatch. 12.3.13.1 CenturyLink will provide maintenance dispatch personnel in substantially the same time and manner as it provides for itself, its End User Customers, its Affiliates, or any other party. 12.3.13.2 Upon the acceptance of a complete and accurate trouble report from CLEC, CenturyLink will follow internal processes and industry standards, to resolve the repair condition. CenturyLink will dispatch repair personnel on occasion to repair the condition. It will be CenturyLink's decision whether or not to send a technician out on a dispatch. CenturyLink reserves the right to make this dispatch decision based on the best information available to it in the trouble resolution process. It is not always necessary to dispatch to resolve trouble; should CLEC require a dispatch when CenturyLink believes the dispatch is not necessary, appropriate Miscellaneous Charges for dispatch will be billed by CenturyLink to CLEC if CenturyLink can demonstrate that the dispatch was in fact unnecessary to the clearance of trouble or the trouble is identified to be caused by CLEC facilities or equipment. 12.3.13.3 For POTS lines and designed service circuits, CenturyLink is responsible for all Maintenance and Repair of the line or circuit and will make the determination to dispatch to locations other than the CLEC Customer premises without prior CLEC authorization. For dispatch to the CLEC Customer premises CenturyLink shall obtain prior CLEC authorization with the exception of major outage restoration, cable rearrangements, and MTE terminal maintenance/replacement.
Appears in 6 contracts
Samples: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement
Dispatch. 12.3.13.1 9.3.13.1 CenturyLink will provide maintenance dispatch personnel in substantially the same time and manner as it provides for itself, its End User Customers, its Affiliates, or any other party.
12.3.13.2 9.3.13.2 Upon the acceptance receipt of a complete and accurate trouble report from CLECReseller, CenturyLink will follow internal processes and industry standards, to resolve the repair condition. CenturyLink will dispatch repair personnel on occasion to repair the condition. It will be CenturyLink's decision whether or not to send a technician out on a dispatch. CenturyLink reserves the right to make this dispatch decision based on the best information available to it in the trouble resolution process. It is not always necessary to dispatch to resolve trouble; should CLEC Reseller require a dispatch when CenturyLink believes the dispatch is not necessary, appropriate Miscellaneous Charges for dispatch charges will be billed by CenturyLink to CLEC Reseller for those dispatch-related costs in accordance with Exhibit A if CenturyLink can demonstrate that the dispatch was in fact unnecessary to the clearance of trouble or the trouble is identified to be caused by CLEC Reseller facilities or equipment.
12.3.13.3 9.3.13.3 For POTS lines and designed service circuits, CenturyLink is responsible for all Maintenance and Repair of the line or circuit and will make the determination to dispatch to locations other than the CLEC Reseller Customer premises without prior CLEC Reseller authorization. For dispatch to the CLEC Reseller Customer premises CenturyLink shall obtain prior CLEC Reseller authorization with the exception of major outage restoration, cable rearrangements, and MTE terminal maintenance/replacement.
Appears in 2 contracts
Samples: Resale Agreement, Resale Agreement
Dispatch. 12.3.13.1 CenturyLink Qwest will provide maintenance dispatch personnel in substantially the same time and manner as it provides for itself, its End User Customers, its Affiliates, or any other party.
12.3.13.2 Upon the acceptance of a complete and accurate trouble report from CLEC, CenturyLink Qwest will follow internal processes and industry standards, to resolve the repair condition. CenturyLink Qwest will dispatch repair personnel on occasion to repair the condition. It will be CenturyLinkQwest's decision whether or not to send a technician out on a dispatch. CenturyLink Qwest reserves the right to make this dispatch decision based on the best information available to it in the trouble resolution process. It is not always necessary to dispatch to resolve trouble; should CLEC require a dispatch when CenturyLink Qwest believes the dispatch is not necessary, appropriate Miscellaneous Charges for dispatch will be billed by CenturyLink Qwest to CLEC if CenturyLink Qwest can demonstrate that the dispatch was in fact unnecessary to the clearance of trouble or the trouble is identified to be caused by CLEC facilities or equipment.
12.3.13.3 For POTS lines and designed service circuits, CenturyLink Qwest is responsible for all Maintenance and Repair of the line or circuit and will make the determination to dispatch to locations other than the CLEC Customer premises without prior CLEC authorization. For dispatch to the CLEC Customer premises CenturyLink Qwest shall obtain prior CLEC authorization with the exception of major outage restoration, cable rearrangements, and MTE terminal maintenance/replacement.
Appears in 1 contract
Samples: Interconnection Agreement