Common use of DISPUTES AND GRIEVANCES Clause in Contracts

DISPUTES AND GRIEVANCES. A. Disputes between the Vendor and the Council will be resolved in accordance with the following steps. Procedures for contract violations: 1. The HSC Administrator/Program Coordinator will send notification to the 2. If there are concerns, the HSC Administrator/Program Coordinator will communicate with the Vendor. All oral warnings shall be done in private. 3. The following steps will be taken for repeated concerns or major contract violations. a. verbal communication concerning the problem area is to be made to the Vendor b. if the problem is not resolved at step one, a second verbal communication concerning the problem area will be made along with a memo directed to the Vendor’s administrator and copied to the program director documenting the incident c. if after a reasonable time the issue is not resolved, the HSC Administrator/Program Coordinator will request a meeting with the Vendor, corrective steps agreed to at the meeting will be recorded by the HSC Administrator/Program Coordinator d. if corrective action is not taken within 15 days of the meeting, the Vendor shall be notified of the Council’s intent to terminate the contract B. Grievances between the Vendor and the Council will be resolved in accordance with the following steps. Procedures for grievance: 1. The Vendor shall express legitimate concerns regarding a specific contract grievance to the HSC Administrator/Program Coordinator. 2. If the matter remains unresolved, the Vendor shall communicate to the HSC Administrator/Program Coordinator in writing, with documentation to include steps that were taken to resolve the issue. 3. If the issue is unresolved after (10) days, the Vendor may appeal to the Human Services Council. This request shall be in writing and is to be sent to the President of the Council. 4. This agreement shall be construed by and governed under the laws of the State of Maryland. 5. The Vendor shall notify the Council, in writing, of its intent to pursue a claim against Council for breach of any terms of the Agreement. Vendor may not commence a lawsuit for breech of this agreement prior to the expiration of

DISPUTES AND GRIEVANCES. A. Disputes between the Vendor and the Council will be resolved in accordance with the following steps. Procedures for contract violations: 1. The HSC Administrator/Program Coordinator will send notification to the 2. If there are concerns, the HSC Administrator/Program Coordinator will communicate with the Vendor. All oral warnings shall be done in private. 3. The following steps will be taken for repeated concerns or major contract violations. a. verbal communication concerning the problem area is to be made to the Vendor. b. if the problem is not resolved at step one, a second verbal communication concerning the problem area will be made along with a memo directed to the Vendor’s administrator and copied to the program director documenting the incident. c. if after a reasonable time the issue is not resolved, the HSC Administrator/Program Coordinator will request a meeting with the Vendor, corrective steps agreed to at the meeting will be recorded by the HSC Administrator/Program Coordinator. d. if corrective action is not taken within 15 days of the meeting, the Vendor shall be notified of the Council’s intent to terminate the contract. B. Grievances between the Vendor and the Council will be resolved in accordance with the following steps. Procedures for grievance: 1. The Vendor shall express legitimate concerns regarding a specific contract grievance to the HSC Administrator/Program Coordinator. 2. If the matter remains unresolved, the Vendor shall communicate to the HSC Administrator/Program Coordinator in writing, with documentation to include steps that were taken to resolve the issue. 3. If the issue is unresolved after (10) days, the Vendor may appeal to the Human Services Council. This request shall be in writing and is to be sent to the President of the Council. 4. This agreement shall be construed by and governed under the laws of the State of Maryland. 5. The Vendor shall notify the Council, in writing, of its intent to pursue a claim against Council for breach of any terms of the Agreement. Vendor may not commence a lawsuit for breech of this agreement prior to the expiration of

DISPUTES AND GRIEVANCES. A. Disputes between the Vendor and the Council will be resolved in accordance with the following steps. Procedures for contract violations: 1. The HSC Administrator/Program Coordinator will send notification to the 2. If there are concerns, the HSC Administrator/Program Coordinator will communicate with the Vendor. All oral warnings shall be done in private. 3. The following steps will be taken for repeated concerns or major contract violations. a. verbal communication concerning the problem area is to be made to the Vendor. b. if the problem is not resolved at step one, a second verbal communication concerning the problem area will be made along with a memo directed to the Vendor’s administrator and copied to the program director documenting the incident. c. if after a reasonable time the issue is not resolved, the HSC Administrator/Program Coordinator will request a meeting with the Vendor, corrective steps agreed to at the meeting will be recorded by the HSC Administrator/Program Coordinator. d. if corrective action is not taken within 15 days of the meeting, the Vendor shall be notified of the Council’s intent to terminate the contract. B. Grievances between the Vendor and the Council will be resolved in accordance with the following steps. Procedures for grievance: 1. The Vendor shall express legitimate concerns regarding a specific contract grievance to the HSC Administrator/Program Coordinator. 2. If the matter remains unresolved, the Vendor shall communicate to the HSC Administrator/Program Coordinator in writing, with documentation to include steps that were taken to resolve the issue. 3. If the issue is unresolved after (10) days, the Vendor may appeal to the Human Services Council. This request shall be in writing and is to be sent to the President of the Council. 4. This agreement shall be construed by and governed under the laws of the State of Maryland. 5. The Vendor shall notify the Council, in writing, of its intent to pursue a claim against Council for breach of any terms of the Agreement. Vendor may not commence a lawsuit for breech breach of this agreement prior to the expiration ofof (90) days from the date of such notification. Within this (90) day period, the Vendor, at the request of the Council, must meet with the HSC Administrator/Program Coordinator for the purpose of attempting resolution to the dispute.